Box Office Shift Report - Nevill Holt Festival
-Please note this report will go to the NHF Box Office Team and wider UB + NH team.
Date
*
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Day
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Month
Year
Date
Name
*
First Name
Last Name
Shift
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On Site Box Office
Any notable events?
Show cancellations, evacuations etc.
Any customer Feedback? (Positive or Negative)
*
Please give as much detail as possible, include transaction IDs.
How many sales did you do today and what was the value?
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In transactions in via, filter by todays date, your user and payment type card.
What were the Frequently Asked Questions?
What was the dempographic of those purchasing on site?
Couples, Groups, Tourists, Students etc
Any IT issues?
Any new issues that have not been reported? Network, power, peds, via, phones, scanners etc.
Anything that needs to be passed onto office departments?
Marketing/production/programming (ie broken show boards, need more brochures, conversations you've had with producers)
Any internal discussions with site departments?
Comments regarding FOH/site/bars/catering?
Handover notes
*
Notes for the next supervisor/manager on shift. Include details of agencies that you're still waiting on (eg. TodayTix, papering etc).
Have you completed all the following?
*
Shut down equipment
Box Office + Front of Box Office Tidy
Actioned any urgent Emails / Slack Requests / google sheet comps
Taken out the bin bag if full
Sent handover notes via email/slack for next shift
Submit
Should be Empty: