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Welcome to TourClaim 

Welcome to TourClaim 

Hi there, let's explore if you're eligible for a refund through our partners.
21Questions
  • 1
    TourClaim helps people recover funds for non-refundable tours and activity. Cancellation+ is a trip protection product is purchased at the time of booking.
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  • 2

    Looking to file a refund request using your Cancellation+ policy?  Please submit a refund request here: 

     

    Cancellation+ Refund Request Form

     

     

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  • 3
    Make sure this matches the name on your booking/ticket
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  • 4
    We'll process most of this process over email
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  • 5
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  • 6
    Ie...Zipline Adventure
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  • 7
    Usually found in your confirmation email. Not required but helps us a ton in expediting your claim.
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  • 8
    Do you recognize this charge on your billing statement.
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    • YES
    • NO
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  • 9
    Did you miss your entire vacation or just this tour / activity?
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    • YES
    • NO
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  • 10
    Please describe your total travel itinerary.
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  • 11
    Total amount paid for entire itinerary (ie...tour, transportation, hotel, etc..).
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  • 12
    Example: your flight information or hotel booking.
    Drag and drop files here
    Select files to upload
    Max. file size: 10.6MB
    Cancelof
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  • 13
    How did you pay for your tour / event / activity?
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  • 14
    What type of credit card did you use to purchase your activity?
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  • 15
    Please select your card from the list below. If your card is not listed please select other. You can also search the dropdown by typing your card name.
    Please Select
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    • American Express Gold Card
    • American Express The Platinum Card
    • American Express Green Card
    • American Express Blue Cash Everyday
    • American Express Blue Cash Preferred
    • American Express Delta SkyMiles Gold
    • American Express Delta SkyMiles Platinum
    • American Express Delta SkyMiles Reserve
    • American Express Delta SkyMiles Blue
    • American Express Hilton Honors
    • American Express Hilton Honors
    • American Express Hilton Honors
    • American Express Marriott Bonvoy Bevy®
    • American Express Marriott Bonvoy Brilliant®
    • American Express Marriott Bonvoy
    • American Express Cash Magnet Card
    • American Express EveryDay Card
    • American Express EveryDay Preferred Card
    • American Express The Business Platinum Card
    • American Express Business Gold Card
    • American Express The Blue Business® Plus Credit Card
    • American Express Blue Business Cash™ Card
    • American Express Delta SkyMiles® Gold Business
    • American Express Delta SkyMiles® Platinum Business
    • American Express Delta SkyMiles® Reserve Business
    • American Express Hilton Honors
    • American Express Marriott Bonvoy Business®
    • American Express Amazon Business Prime
    • American Express Amazon Business
    • American Express Business Green Rewards Card
    • American Express The Plum Card
    • Bank of America Alaska Airlines Visa
    • Bank of America Alaska Airlines Visa Business
    • Bank of America Business Advantage Customized Cash Rewards Mastercard
    • Bank of America Business Advantage Travel Rewards World Mastercard
    • Bank of America Business Advantage Unlimited Cash Rewards Mastercard Secured
    • Bank of America Customized Cash Rewards
    • Bank of America Premium Rewards
    • Bank of America Premium Rewards Elite
    • Bank of America Travel Rewards
    • Bank of America Travel Rewards for Students
    • Bank of America Unlimited Cash Rewards
    • Bank of America BankAmericard
    • Bank of America BankAmericard Secured
    • Bank of America Platinum Plus Mastercard Business
    • Barclays AAdvantage® Aviator® Red World Elite Mastercard®
    • Barclays AAdvantage® Aviator® World Elite Silver Mastercard®
    • Barclays AAdvantage® Aviator® Blue Mastercard®
    • Barclays AAdvantage® Aviator® Mastercard®
    • Barclays AAdvantage® Aviator Business® Mastercard®
    • Barclays Emirates Skywards Premium World Elite Mastercard®
    • Barclays Emirates Skywards Rewards World Elite Mastercard®
    • Barclays FRONTIER Airlines World Mastercard®
    • Barclays Hawaiian Airlines® World Elite Mastercard®
    • Barclays Hawaiian Airlines® World Elite Business Mastercard®
    • Barclays JetBlue Card
    • Barclays JetBlue Plus Card
    • Barclays JetBlue Premier Card
    • Barclays JetBlue Business Card
    • Barclays Miles & More® World Elite Mastercard®
    • Barclays Priceline VIP Rewards™ Visa® Card
    • Barclays RCI® Elite Rewards® World Mastercard®
    • Barclays Upromise® World Mastercard®
    • Barclays Wyndham Rewards Earner® Card
    • Barclays Wyndham Rewards Earner® Plus Card
    • Barclays Wyndham Rewards Earner® Business Card
    • Barclays Athleta Rewards Mastercard®
    • Barclays Banana Republic Rewards Mastercard®
    • Barclays Gap Good Rewards Mastercard®
    • Barclays Navyist Rewards Mastercard® (Old Navy)
    • Barclays Barnes & Noble Mastercard®
    • Barclays Capital Vacations® World Mastercard®
    • Barclays Carnival® World Mastercard®
    • Barclays AARP® Travel Rewards Mastercard® from Barclays
    • Barclays AARP® Essential Rewards Mastercard® from Barclays
    • Barclays Breeze Easy™ Visa® Credit Card
    • Barclays Xbox Mastercard
    • Bass Pro Shops and Cabela's CLUB Business card
    • British Airways Visa Signature® Credit Card
    • Capital One Platinum Credit Card
    • Capital One Platinum Secured Credit Card
    • Capital One Quicksilver Cash Rewards Credit Card
    • Capital One Quicksilver Secured Cash Rewards Credit Card
    • Capital One Quicksilver Student Cash Rewards Credit Card
    • Capital One QuicksilverOne Cash Rewards Credit Card
    • Capital One Savor Cash Rewards Credit Card
    • Capital One Savor Student Cash Rewards Credit Card
    • Capital One Spark Cash Plus
    • Capital One Spark Miles for Business
    • Capital One Venture Rewards Credit Card
    • Capital One Venture X Rewards Credit Card
    • Capital One VentureOne Rewards Credit Card
    • Chase Aer Lingus Visa Signature Credit Card
    • Chase Aeroplan Card
    • Chase Amazon Visa
    • Chase British Airways Visa Signature
    • Chase Chase Freedom Flex
    • Chase Chase Freedom Rise
    • Chase Chase Freedom Unlimited
    • Chase Chase Sapphire Preferred
    • Chase Chase Sapphire Reserve
    • Chase DoorDash Rewards Mastercard
    • Chase Iberia Visa Signature
    • Chase IHG One Rewards Premier
    • Chase IHG One Rewards Premier Business
    • Chase IHG One Rewards Traveler
    • Chase Ink Business Cash
    • Chase Ink Business Preferred
    • Chase Ink Business Premier
    • Chase Ink Business Unlimited
    • Chase Instacart Mastercard
    • Chase Marriott Bonvoy Bold
    • Chase Marriott Bonvoy Boundless
    • Chase Marriott Bonvoy Bountiful
    • Chase Prime Visa
    • Chase Slate Edge
    • Chase Southwest Rapid Rewards Performance Business
    • Chase Southwest Rapid Rewards Plus
    • Chase Southwest Rapid Rewards Premier
    • Chase Southwest Rapid Rewards Premier Business
    • Chase United Business
    • Chase United Club Business
    • Chase United Club Infinite
    • Chase United Explorer
    • Chase United Gateway
    • Chase United Quest
    • Chase World of Hyatt
    • Chase World of Hyatt Business
    • Discover it Cash Back
    • Discover it Chrome Gas & Restaurant Credit Card
    • Discover it Miles Travel Card
    • Discover it Secured Credit Card
    • Discover it Student Cash Back
    • Discover it Student Chrome Credit Card
    • NHL Discover it Card
    • Robinhood Gold Card
    • Wells Fargo Active Cash Card
    • Wells Fargo Attune Card
    • Wells Fargo Autograph Card
    • Wells Fargo Autograph Journey Card
    • Wells Fargo Bilt World Elite Mastercard
    • Wells Fargo Cash Back Visa Card
    • Wells Fargo Cash Back Visa Signature Card
    • Wells Fargo Cash Wise Visa Platinum Card
    • Wells Fargo Choice Privileges Mastercard
    • Wells Fargo Choice Privileges Select Mastercard
    • Wells Fargo Home Rebate Visa Card
    • Wells Fargo Home Rebate Visa Signature Card
    • Wells Fargo One Key Card
    • Wells Fargo One Key+ Card
    • Wells Fargo Platinum Visa Card
    • Wells Fargo Reflect Card
    • Wells Fargo Rewards Card
    • OTHER
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  • 16
    Please type the entire card name (ie...Capital One Venture)
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  • 17

    You're in luck!

    Based on your response you have a good chance of securing a refund for your missed experience!

     Here’s how it works:

    1. Fill Out the Form – Tell us what happened and provide the required details.

    2. Meet with a Doc – If you need a medical note, schedule a quick consult through our platform. Simple, secure, and convenient.

    3. Get Your Money – We help you submit the claim, get paid.

    We charge a small service fee (20% of the total claim value) only if the claim is accepted and your refund is successful.  This fee includes everything you need: we’ll help you file your claim and also set up a provider visit to get the required doctor’s note. We ensure your claim is processed smoothly and save you the hassle of coordinating paperwork.

    That said we can't gaureentee a reimbursment.  

    Ready? Let’s get started!

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  • 18
    Our core product is focused around providing you with a doctors note, but we can help with other scenarios as well.
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  • 19
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  • 20
    prevnext( X )
    My Bag
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    My Bag
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    $20
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    $20
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    Great Product Name
    $20
    Quantity:1
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    ORDER SUMMARY
    Total costUSD
    • Payment Method Authorization
      Payment Method AuthorizationYour card will be securely saved but NOT charged today.
      $FreeEdit
      Back
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    • 21
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    • 22
      These session are 5-10mins in length and can be completed on any desktop or mobile device. Our providers are licensed MD's in the United States.
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    • 23
      This can just be a bulleted list, keep it short and simple. We use this to auto-generate a cover letter for your claim.
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    • 24
      By submitting this form I agree that I am authorizing TourClaim to cancel my reservation and release my inventory.
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    • 25
      AUTHORIZATION AGREEMENT This Authorization Agreement ("Agreement") is entered into as of the date of execution below, by and between the undersigned cardmember ("Cardmember") and Copernican Admin, LLC ("Authorized Representative"). 1. Authorization to File Claims The Cardmember hereby authorizes Copernican Admin, LLC to act as an authorized user for the purpose of filing claims on their behalf against any benefits provided under the applicable cardholder benefits program. This authorization includes, but is not limited to, submitting necessary documentation, communicating with benefit administrators, and taking any other actions required to facilitate the processing of claims. 2. Claim Status Notifications The benefit administrator shall provide Copernican Admin, LLC with timely updates regarding the status of any claim filed under this authorization, including but not limited to: Confirmation of claim submission Requests for additional information or documentation Notifications of claim approval, denial, or modification Any other relevant status updates All claim status updates shall be sent to claims@getcopernican.com. 3. Notification of Payout In the event that a claim is approved and paid out, the benefit administrator shall notify Copernican Admin, LLC immediately. The notification shall include details of the amount paid, payment method, and any other relevant information. 4. Duration and Revocation This authorization shall remain in effect unless and until revoked by the Cardmember in writing. Any such revocation shall not affect claims submitted prior to the date of revocation. 5. Indemnification and Fraud Prevention The Cardmember agrees to indemnify and hold harmless Copernican Admin, LLC from any claims, liabilities, damages, or losses arising from the administration of this authorization, except in cases of gross negligence or willful misconduct. Additionally, the Cardmember agrees to provide only information that is true and correct related to their claim. Copernican Admin, LLC will report any suspected fraudulent activity to the appropriate authorities as required by state law. 6. Governing Law This Agreement shall be governed by and construed in accordance with the laws of the state of California. 7. Execution By signing below, the Cardmember acknowledges and agrees to the terms of this Agreement and authorizes Copernican Admin, LLC to act on their behalf as described herein.
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    • 26
      Clear
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    • 27

      Looks like we have hit a dead end!  If you do not recognize thiw charge it could be fraud and we recommend you contacting your credit card company. 

      Best of luck! 

      The TourClaim Team

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    • 28

      Looks like we have hit a snag!  Our partners only support refund claims from purchases made with a credit card.  We recommend you reach out directly to the tour operator to discuss refund options. 

      Best of luck! 

       

      The TourClaim Team


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    • 29

      Great work! Please push the SUBMIT button to finalize your submission and get the claim process moving.  You can expect a response in 2-4 weeks.  We will contact you by email as updates become available. 

      Please reach out to us if you have any questions! 

      The TourClaim Team

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    • 30
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