* Once 1SourceVideo receives this form submission, a representative will call you over the phone to make sure that we have the correct information.
* Depending on the type of repair, it will take 10-20 business days minimum to complete your action. Once repaired, we'll call you for assurance, and then we'll provide an approximate turn around time.
* In cases where 1SourceVideo is unable to process a repair, your service will be transferred to Kinefinity supprot headquarters in Bejing China. A new repair ETA and cost will be administred at this time directly with the manufactuerer.
* 1SourceVideo guarantees our work for 10 days after you recive the repaired product. After 10 days, 1Sourcevideo is not responsible for any issues that may occur.