Welcome to the Outdoor E-Waste Recycling Program Training!

We appreciate your participation as a volunteer for our electronics recycling collection event. This training session will concentrate on safety protocols and provide an overview of the event, designed to prepare you for your involvement. The duration of this training is approximately 7-10 minutes. Should you have any additional questions regarding this training.Please do not hesitate to reach out to Michelle A. Goff (Michelle.Goff@inl.gov).   

 

 

Thank you for joining us. This training session is designed to instruct you on how to work safely and effectively at our electronic recycling events. The community relies on these events to recycle their old electronics in an environmentally friendly way.

By the end of this training, we will cover:

1. Rules: The rules are simple but important.
2. Safety: Learn how to stay safe and protect others at the event.
3. Event Process: What to do and how the event works.
4. Best Practices: Tips to help the event run smoothly and efficiently.

Event Rules

The rules are simple, but important. You may be asked to leave if they are not followed.

1. Be on time

If you can’t make it to the event, let Michelle A. Goff know as soon as possible.

2. Don’t steal and don’t destroy

Any item given to E Cyclers of Idaho (broken or working) becomes E Cyclers property. If you take anything, it is considered stealing, and you will be immediately dismissed.

Bags are not permitted at events. Leave personal items in vehicles. Along with the property given to ecyclers by the public, any swag item at the event is also considered project property and cannot be taken without permission.

If you see anyone trying to take an item without authorization please report the activity to Dan, Weston or Ruby.

3. Stay at your station

You have been placed in a location for a reason; lanes need to staff at all times. If you are using the beverage station or bathroom, communicate with those around you before leaving your station.

Events are team effort, be a team player. If you are ignoring tasks or maybe creating more work for others.

4. Follow Safety Rules

This includes wearing appropriate clothing and personal protective equipment (PEE). Don’t misuse equipment. Smoking is only permitted in designated areas and drinking alcohol is not allowed. 

If there is an accident or injury, report it immediately to Ruby, Dan, or Weston.
 
 

5. Only E Cyclers of Idaho Staff and their Volunteers can handle E-Waste.

Only E-Cyclers employees may lift, handle, or sort e-waste. Wear protective gear, use proper lifting techniques, and ensure materials are sorted per R2v3 standards

If you are an INL employee, intern or retired volunteers you are NOT allowed to unload, sort or handle any e-waste.

6. Be a model employee/volunteer

Excessive bad language is not allowed at events. Racial, sexual or other forms of explicitly prohibited. Don’t swear or yell at customers or coworkers.

Any conflicts with either customers or coworkers should be reported immediately to Ruby, Dan, or Weston.

 

7. Personal Protective Equipment (P.P.E)

What to (and not to) wear to be safe from head to toe. Stay visible. Stay safe. 

Cars are present and always moving at events. All employees must always wear approved high visibility vests. If you do not have a vest, one will be provide to you and must be returned at the end of the day.

Closed-toed shoes are always required during an event. Sandals or any type of open-toed shoes are not permitted. Steel toed shoes are heavily encouraged to protect your feet from heavy items that have the potential to cause punctures if dropped.

For E Cyclers employees and volunteers, you will also need to wear gloves. Gloves will be provided if you do not bring your own.
 
 

8. Dress for the weather

Events outside will not be rescheduled for most weather conditions. Come prepared with appropriate clothing. Depending on the forecast, bring hats, sunglasses, sunscreen, water, rain jackets, or warm clothing.

Be cautious of heat stroke during hot weather. Symptoms of heat stroke include high body temperature, red or dry skin, rapid pulse, headache, dizziness, nausea, confusion, and loss of consciousness.

Take precautions to protect yourself from the sun:

• Wear a hat and sunglasses
• Apply and reapply sunscreen
• Drink plenty of water
• Take breaks in shaded or cool areas

Stay hydrated and take necessary steps to ensure your safety.

Event Process 

Event Schedule and Volunteer Instructions

For this event, the first shift of volunteers should arrive at 8:00 am to discuss specific tasks before the event starts at 8:30 am. The second shift of volunteers will arrive at 10:30 am to discuss their specific tasks.

For the Ammon City Hall location, we ask that all staff and volunteers park at the L.D.S Church. The address is 2055 S Ammon Rd, Ammon, ID 83406. No employee or volunteer should park in the Ammon City lot.

How does for day work INL volunteers and where do they go?

Employee cars should not be parked in the event space. Know where and in which lane you are assigned to. Check in with the event manager to determine which lane you will be assigned to. The location that you start in may change throughout the day depending on staffing changes.

Volunteer Jobs:

1. Volunteer 1:
   • Monitor traffic conditions on Ammon Rd.
   • Ensure the road to the fire department is clear and not crowded.
2. Volunteer 2:
   • Direct individuals to the survey area and manage the return of green cards to check-in.
   • Control traffic flow to the survey area or exit.
3. Volunteer 3:
   • Assist vehicles in merging back into one lane.
   • Guide them toward the exit.
4. Volunteer 4:
   • Ensure no unauthorized access to the exit.
   • Help vehicles re-enter the main road safely.

How does for day work E Cycler volunteers and where do they go?

 E Cycler volunteers will be responsible for lifting, handling, and sorting e-waste to ensure materials are organized according to R2v3 standards. At the beginning of the day or your shift, instructions on where to sort each piece of e-waste will be provided. Additionally, signs on each bin will help keep the process organized. There will be a designated area for oversized materials such as washers and dryers to ensure there is enough space for other items.

Volunteers will be assigned to either lane 1 or lane 2, where they will assist in unloading items from vehicles and ensure that drivers remain in their cars unless they need to open the trunk. Volunteers will also inform the forklift driver when a bin is full and needs to be replaced.

Please note that your starting location may change throughout the day depending on staffing needs.

 

 

 

 

Customer Interactions

You are now a customer facing volunteer. 

It is natural for people to want to help. Customers must stay in their vehicles while E Cyclers staff unloads electronics. It is part of your job to ensure that no customers exit their vehicle. This holds up traffic.

The only time customer should get out of their vehicle is if you need help opening their trunk.

Greet customers and answer any questions. Provide information if needed or ask another employee if you are unsure of the answer. Offer thank-yous for participating in responsible recycling.

Do not answer personal questions outside of the purview of the event.

If there are any issues, please immeditatly report to Weston, Ruby or Dan. 

Common questions from and approiate responses to participants participants might be:

Do you have to destroy the data from these items?

Yes, E Cyclers is R2 certified by an accredited, independent third-party auditor, ensuring that they meet specific standards to safely recycle and destroy personel data on electronics.

What type of Electronics or Materials do you accept?

E Cyclers will accept any and all electronics with a circuit board, cable, metal, etc. 

Where can I find information about public e-waste collection events?

The E Cyclers website has a detailed calendar of upcoming e-waste collection events, including dates, times, and locations. Public e-waste collection events are free and a great way to get rid of your old, unused, or broken electronic devices.

Do I get something in return for recycling?

While E Cyclers does not offer trade-in services, they provide convenient, cost-free drop-off locations for responsible e-waste recycling.

What is the difference between indoor and outdoor e-waste collection events?

E Cyclers of Idaho will host both indoor and outdoor e-waste collection events throughout the year. Indoor events, held during colder months, require you to bring your e-waste inside. Outdoor events allow you to stay in your vehicle while employees retrieve the e-waste from your vehicles. 

  
 

Additionally, familiarize yourself with the following rules:

  
1. Maintain professionalism throughout the duration of the event and be polite with the public. 
2.Breaks: Once assigned a specific task, please let someone know if you need a break so we can have enough coverage. 
3.Personal Safety: Drink water hourly, apply SPF 30 sunscreen every two hours, wear protective clothing, and recognize signs of heat-related illness. 
4. Weather Safety: Wear appropriate footwear, watch for slick surfaces, secure loose objects, and be cautious of falling debris when windy. 

6.General Safety: Be cautious of uneven ground, obstacles, and vehicles. Always wear close toed shoes. Familiarize yourself with the traffic pattern, locations of the first aid station, and fire extinguishers.  
6.Security: Report theft or suspicious activity to Dan, Ruby, or Weston immediately. There are also no weapons, drugs or alcohol, or bags allowed at the event. Swag, equipment, and supplies are the project’s property. Ask for permission before taking anything home. 
7.E-waste handling: Only E-Cyclers employees may lift, handle, or sort e-waste. Wear protective gear, use proper lifting techniques, and ensure materials are sorted per R2v3 standards. 
8.INL employees and volunteers: Help direct traffic, manage participant flow, and assist with registration and survey participation. 
9.Questions: If you have any questions (e.g., sorting, policies), please ask first so we can provide you with the proper answer. 
10.Most importantly: Have fun! 
 

These rules will also be communicated to everyone before the event starts.

  
  

Congrats! You have successfully completed the E-Waste Recycling Program Training!

 

If there are any questions or concerns please reach out to Michelle Goff at Michelle.Goff@inl.gov.