Nutrition Coaching Agreement & Terms

This Agreement is entered into between Valerie Isham ("Coach") and the undersigned client ("Client") for the provision of nutrition coaching services.

Scope of Services

-Educational nutrition coaching tailored to the client’s personal goals.
-Includes: regular check-in calls (scheduled by the client), messaging support, and shared documents.
-Services do not include medical advice, diagnosis, or treatment.

Client Responsibilities

-Honest and consistent reporting of relevant health, nutrition, and lifestyle details.
-Scheduling and attending onboarding and check-in sessions.
-Cancelling or rescheduling appointments at least 12 hours in advance.
-Following up with their physician for any medical concerns.

Payment Terms

-6-month initial commitment.
-Month-to-month thereafter until cancelled.
-Cancellation requires 2-week written notice prior to billing date.
-No refunds. Late or failed payments may result in automatic termination of services.

No Guarantee of Results

-Each client is unique. Results vary based on multiple factors including compliance, genetics, medical status, and lifestyle.
-No outcome is promised or guaranteed.

Technology Use and App Updates

-Coaching uses secure third-party apps for communication, data entry, and payment processing.
-Coach may change platforms to improve quality and experience. Clients will be notified.

Privacy and Data Use

-Client data is stored securely and only shared between the client and coach.
-Coach will not disclose or sell client information.
-At the end of the coaching relationship, shared documents are deleted.

Pause/Hold Policy

-No pauses or holds are available.
-Only extreme medical circumstances (e.g., coma or hospice) may release a client from contract. Final decision is at the coach's discretion.

Right to Refuse or Terminate Services

-Coach reserves the right to refuse or discontinue services for non-compliance, abusive behavior, or violations of terms. No refunds will be issued.

Legal Disclaimer

-Services are for educational purposes only and do not substitute for medical or psychological care.
-Client accepts full responsibility for their health and decisions.
-Client agrees to release and indemnify NuVala from any liability related to their participation.

Jurisdiction

This Agreement is governed by the laws of the State of Washington.

Nutrition Coaching Privacy Policy

This Privacy Policy outlines how Valerie Isham ("Coach") collects, uses, stores, and protects personal and health-related information shared by clients during the course of nutrition coaching services.

Information Collected We may collect the following personal and health-related data:

-Contact information (e.g., name, email)
-Health information related to goals (e.g., age, weight, medical conditions, medications, activity level, dietary habits)
-Relevant history
-Progress data
-This information is collected solely for the purpose of providing personalized coaching and support.

How Data is Collected

-During onboarding, through shared documents, forms, and intake calls
-During scheduled coaching calls or via communication apps
-Through third-party platforms used for scheduling, communication, and billing

Data Usage

-Information is used to develop personalized strategies and provide feedback
-Health and progress data help guide coaching decisions
-Contact details are used for service-related communication only
-We do not sell, rent, or distribute any client information to third parties.

Data Storage and Protection

-Client information is stored in a secure Google Doc accessible only to the Coach and the Client
-Communication apps and third-party billing systems are used; Coach does not store or have access to billing/payment information
-All efforts are made to ensure documents and communication platforms are secure and used responsibly
-App Updates and Platform Changes Coach reserves the right to switch to different communication or tracking platforms to enhance coaching quality. Clients will be notified of any changes immediately.

Client Access and Deletion

-Clients have access to their shared documents throughout the duration of the service
-Upon termination of services, all shared coaching documents and communication records will be deleted

Communication

-Clients may reach out via email with any questions or concerns regarding privacy, data, or service

Legal Jurisdiction

-This policy is governed under the laws of the State of Washington.

Nutrition Coaching Liability Waiver

By signing this waiver, you acknowledge and agree to the following terms in connection with participating in nutrition coaching services provided by Valerie Isham:

Assumption of Risk

You understand that participation in nutrition coaching involves personal lifestyle and dietary changes, which carry inherent risks. You voluntarily choose to participate and assume full responsibility for any outcomes, side effects, or complications—known or unknown—that may result.

Health Disclosure

You affirm that you have disclosed all relevant health conditions, dietary restrictions, and medications to the coach. You agree to update your coach promptly about any changes to your health status throughout the course of coaching.

Not Medical Advice

You understand that the coach is not a licensed medical professional and does not provide medical advice, diagnosis, or treatment. Nutrition coaching is not a substitute for professional medical guidance.

Release of Liability

To the fullest extent permitted by law, you hereby release, waive, and discharge [Coach Name] from any and all liability, claims, demands, or causes of action related to your participation in nutrition coaching, including adverse health effects or complications.

No Guarantee of Results

You understand that outcomes may vary and no specific results are guaranteed. Your progress depends on a range of factors including consistency, personal effort, genetics, health history, and lifestyle.

Technology Risks (for virtual sessions)

You acknowledge that virtual calls may be affected by technical difficulties or digital privacy limitations. You accept these risks and agree to participate using secure and reliable internet connections and devices.

Legal Jurisdiction

This waiver is governed by the laws of the State of Washington. Any legal disputes shall be resolved in the appropriate courts within this jurisdiction.