Need to File a Warranty Claim?

File a Warranty Claim or Request Service

Our team of experts is here to help.
Full Name*

First NameLast Name
Phone Number - Please Include Country Code*

Area CodePhone Number
Email*
example@example.com
Address

Street Address

Street Address Line 2

CityProvince or Locality

Postal CodeCountry
Approximately When Was Your System Installed?*

MonthDayYear
Date
Approximately When Was Your System Energized?*

MonthDayYear
Date
Who Installed Your Home Solar System*
Which Manufacturer Products Are Causing Problems*

Aurora PVI ModelsEnphase MicroinverterFronius IG Plus A invertersSunPower SPR invertersMaxeon PanelsQcells PanelsREC420AA Pure-R Solar PanelsWaaree Solar PanelsI Don't KnowOther
Subject*
Please give a brief summary of your claim
Inquiry or Description*
Please be as detailed as possible in your description and your request for a warranty claim. The more information we have up-front, the faster we will be able to process your claim and support you.
Upload any photos that would be helpful for the support team

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Solar System Performance Monitoring Access

Many technical support issues and warranty claim processing requires SunPower to have access to your solar system monitoring software (Enphase, SolarEdge, etc).
Which solar system monitoring service do you use?

Enphase EnlightenSolarEdgeNone / Not applicableOther
What is the system Site Name?
Please provide your Enphase Enlighten System Site ID OR SolarEdge Site ID
Please provide your SolarEdge API Key OR your Enphase Enlighten User ID
Instructions for finding your API Key and Site ID > https://www.youtube.com/watch?v=iR26nmL5bXg
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File a Warranty Claim or Request Service

Solar System Performance Monitoring Access