SunPower-Need to File a Warranty Claim?

File a Warranty Claim or Request Service

Our team of experts is here to help.
Full Name

First NameLast Name
Phone Number - Please Include Country Code

Area CodePhone Number
Email
example@example.com
Address

Street Address

Street Address Line 2

CityProvince or Locality

Postal CodeCountry
Approximately When Was Your System Installed?

MonthDayYear
Date
Approximately When Was Your System Energized?

MonthDayYear
Date
Who Installed Your Home Solar System
Which Manufacturer Products Are Causing Problems

Other
Subject
Please give a brief summary of your claim
Inquiry or Description
Please be as detailed as possible in your description and your request for a warranty claim. The more information we have up-front, the faster we will be able to process your claim and support you.
Upload any photos that would be helpful for the support team

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Solar System Performance Monitoring Access

Many technical support issues and warranty claim processing requires SunPower to have access to your solar system monitoring software (Enphase, SolarEdge, etc).
Which solar system monitoring service do you use?
What is the system Site Name?
Please provide your Enphase Enlighten System Site ID OR SolarEdge Site ID
Please provide your SolarEdge API Key OR your Enphase Enlighten User ID
Instructions for finding your API Key and Site ID > https://www.youtube.com/watch?v=iR26nmL5bXg
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File a Warranty Claim or Request Service