Returns Impact Audit

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Welcome to Your Returns Impact Audit

Discover how returns affect your bottom line – and how much you could recover with the right fit tech and returns solution.
Name*

First NameLast Name
Business Name*
Email*
example@example.com
Phone Number*
Please enter a valid phone number.
Ecommerce Platform*
Monthly Orders*
Approx number of customer orders per month
Average Item Value (£)*
Approx price
Current Returns Rate (%)*
Enter figure without %
Estimated Monthly Lost Revenue (£)
Estimated Returns Cost (£)
Co2 Emissions from Returns
Miles in a Petrol Car
Smartphones Charged
Number of Trees working for 1 Month
Top 3 Reasons for Returns

Poor fit/unsuitableItem not as expectedMultiple purchasesIncorrect sizeDelayed deliveryQuality/fault
% Returns Due to Fit Issues
If unsure, provide your best guess (eg. 40)
Which product categories have the highest returns?

DressesTrousersSkirtsTopsJeansOuterwearFootwearNot known
Annual Recovered Items
Estimated Annual Profit Recovery
Do you currently use a returns platform?*
Which returns system do you use (if any)?
What are your goals around returns?

Reduce volume of returnsImprove return processUnderstand customer behaviourPersonalised fit/stylingImprove sustainability
Would you be interested in:

Personalisation tech to reduce returnsA full returns management solutionA free consultation
I consent to receiving my returns impact audit report and other marketing information from Shop by Shape only.
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