Step 1 - Application Submission:
The property owner submits a completed application form identifying the type of work requested. Applications may be submitted electronically. A formal application is required for all requests.
Step 2 - Administration Review:
Administrative staff review the application to ensure it meets planning and zoning requirements and issue a 911 number if needed. If compliant, the application is forwarded to the Public Works Department. Note: All installations must comply with the Township’s zoning by-law. Any request exceeding the permitted maximum must be approved by Council.
Step 3- Site Inspection and Quote:
The Public Works Department will conduct a site inspection to determine the appropriate pipe size, configuration, and installation requirements. Following the inspection, a written cost estimate will be provided to the property owner. The location, diameter, and length of the culvert will be determined at the discretion of the Public Works Superintendent. The Superintendent also reserves the right to leave an open ditch if deemed necessary.
Step 4- Owner Approval:
If an owner’s contribution is required, the owner must approve the quote verbally, in writing or electronically. If the owner disagrees with the estimate or a decision, they may appeal through the formal appeals process.
Step 5- Work Scheduling:
Once approved, Public Works schedules the installation, subject to weather and staff availability. Important: Culvert work is not performed between November 1 and May 1 annually due to seasonal conditions.
Step 6- Invoicing:
Once completed the owner will be invoiced for their portion of the work as applicable. Unpaid invoices will be added to the property tax bill.