What kind of vendors do you accept?
We accept a variety of handmade or designed by you vendors, as well as curators. All items must be in brand-new condition (no used items). Items thrifted or resold from other stores will not be allowed, as well as direct sales or multi-level marketing products. There are some City restrictions to the Downtown area, such as weapons, tobacco, CBD or THC, that will not be allowed.
We will not permit business types that directly competes with a local business that has a “main focus”, such as Three Quartz Moon (Metaphysical - Sage, Rocks and Crystals) or White Heron Tea Shop (Loose Leaf Teas), unless your product is of a completely different nature.
Existing boutique stores with a variety of products do not count as a “main focus” establishment.
Vendors are not permitted to sell in a brick and mortar / storefront within 2 miles of the store location. This does not include online sales, markets, or events.
How do I become a vendor?
Just complete the vendor application on the next page and we will be in touch if we have a space opening!
What is the contract term?
Vendors commit to a rolling six-month contract period. Contracts run from January-June and July-December. Vendors may terminate their contract with 30 days notice at the end of the six-month period.
What costs are associated with renting a vendor space?
There is a monthly space fee plus a 15% sales commission that collectively helps cover regular storefront expenses such as utilities, staff, marketing and supplies. Monthly space fees vary according to the size and location of the vendor space rented.
How do I know what space options are available?
We have a variety of sizes and spaces available to accommodate vendors of all types. On your application you will be asked to list your space preference and as spaces come available we work to find the best match.
Can a vendor access sales?
All vendors are provided a login to a vendor portal for you to access your sales, inventory and payout receipts for your business.
Do I need to be on-site in my space to sell merchandise?
No! We provide dedicated store management and sales staff.
What fixtures, if any, are provided?
We provide all shelving for wall spaces. We also provide a variety of tables. It's important that the store is cohesive so we've provided these items to create a consistent look and feel throughout the space. Vendors are permitted to bring in smaller fixtures and décor needed to display their merchandise and showcase their business. Large fixtures will not be permitted. Clothing vendors provide their own hangers. All hangers must be black.
How should items be tagged?
Vendors input their store inventory via the vendor portal. Barcodes are assigned to all items and all items must be tagged with our barcode labels before going out on the sales floor. Labels are printed in the store at the computer in the backroom. Vendors can stop by anytime during store hours to pick up their labels. Items can be tagged in advance or as they go out on the floor. More details on inventory and tagging can be found in the Vendor Handbook.
Do you offer customers discounts?
For an improved marketing reach, we have impplemented a loyalty program. We also reserve the right to offer discounts in marketing materials and community discount programs up to 15% off. These will modify the end cost of your products during checkout.
What about sales tax?
We calculate, hold and report all sales tax on items sold. Your sales paid and the store's commission are calculated before tax.
Are there any other fees?
Yes, there is a processing fee of 3% and a seller fee of .50 per item that is covered by the vendor and deducted from your monthly payout.
How do I know when my inventory is low? How and when do I restock?
Vendors are provided a login to access to their sales. You'll be able to manage your inventory by seeing what has sold. You can restock your space at anytime during business hours!
When are space fees due? When are sales paid?
Vendors pay upfront for their first month space fee. After the first month, the space fees for the upcoming month are deducted from sales paid to you. Sales are processed the first business day of each month for the month prior via direct deposit.