Damaged Furniture Claim Form
Please inspect all merchandise thoroughly and note any visible damage before signing the delivery receipt/Bill of Lading (BOL). Please take photos of the damage for your records. All damage must be noted on the delivery receipt, or your claim will be denied. Badly damaged cartons should not be accepted from the carrier. For any claim to be considered, the damaged item(s) must not be removed from the delivery location and the original packaging must remain intact, unless refused by the receiver and sent back with the carrier at the time of delivery.
Your Full Name
*
First Name
Last Name
Company
Your Email Address
*
example@example.com
Your Phone Number
*
Please enter a valid phone number.
Sales Order/Shipment No. (located on top right corner of packing slip)
*
Where is the item located?
Commercial Receiver
Residence
Showroom
Refused Shipment
Other - please fill in box/question below
If Other location (above), please enter the address where merchandise is now located and any supporting details related to location
SKU of damaged item
No. of items damaged
Description of the Damage
*
Upload Photos of the Damage
Upload a File
Drag and drop files here
Choose a file
Please include (2) carton photos, (1) distance/full product photo, (2) detail photos clearly depicting your concern.
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