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  • Introduction: Gabriel Shock Absorber E-Learning Test and Certification

    The Gabriel Shock Absorbers E-Learning Test and Certification process is designed to validate the technical understanding, installation competence, and product knowledge of technicians, fitment specialists, and sales professionals working with Gabriel products. This structured assessment ensures that participants not only understand the function and importance of shock absorbers and struts but also know how to correctly diagnose faults, perform proper installation, and recommend the most suitable Gabriel solution based on customer needs. Successful completion of this assessment demonstrates a professional level of competency and a commitment to delivering safe, reliable, and high-quality service using genuine Gabriel components.
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  • Format: (000) 000-0000.
  • Business Segment*

  • Privacy

    Thank you for entering your details. Your privacy is respected and your data is safe with us!. We will only use this data for verification purposes and should you pass the quiz to populate your personalsed Gabriel Certified Certificate.

  • Click NEXT to proceed to the quiz. GOOD LUCK!

    Click NEXT to proceed to the quiz. GOOD LUCK!
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  • SECTION 1: ABOUT GABRIEL

    This section is to assess your general understanding of Gabriel as a brand.
  • Who owns the Gabriel brand in South Africa?*
  • Where is the Gabriel Sales, Marketing and Distribution operations based?*
  • What is the Gabriel Route to Market?*
  • In what year was Gabriel founded and patent the first shock absorber*
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  • SECTION 2: GENERAL UNDERSTANDING

    This section is to assess your general understanding of shock absorbers and their purpose.
  • Which of the below images represent a Shock Cartridge:*
  • What is the primary purpose of shock absorbers?*
  • Which of these tyre wear patterns is a clear sign of worn shock absorbers?*
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  • Which type of shock absorber design allows for compact size and dual chambers?*
  • What is the recommended interval for shock absorber inspection?*
  • What differentiates a sealed strut from a cartridge-type strut?*
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  • SECTION 3: PRODUCT AND TECHNICAL KNOWLEDGE

    This section is to assess technical and product knowledge
  • Which of the following shock absorbers can be installed in any orientation?*
  • What does gas pressurisation prevent in shock absorbers?*
  • Which Gabriel shock design is recommended for off-road and performance driving?*
  • What component inside a shock absorber controls oil flow during suspension movement?*
  • Which feature in Gabriel products helps fight counterfeiting?*
  • Which of the following are Excluded from the Gabriel Warranty. (Please select ANY or ALL of the below options)
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  • SECTION 4: TRUE & FALSE

  • True or False: Shock absorbers directly control ride height.*
  • True or False: Worn shocks can increase braking distance.*
  • True or False: All shock absorbers from Gabriel are refillable with oil.*
  • True or False: A leaking shock absorber must always be replaced.*
  • True or False: Over-tightening shock mounts can damage bushings.*
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  • Section 5: Application & Sales (Multiple Choice)

  • When selling Gabriel shocks, what is the most important final step?*
  • Which of the following is NOT a reason customers replace shock absorbers?*
  • What tool is essential when servicing a strut with a coil spring?*
  • What should be done before installing a new Gabriel shock absorber?*
  • If a shock mount is cracked, what should you do?*

  • Thank you for completing the Gabriel e-Learning Quiz!

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