Call it Cleaner Client Feedback Form

Call it Cleaner | Client Feedback Form

Please give your honest feedback so that we may continue to improve our service!
Name

First NameLast Name
Email
example@example.com
Phone Number
Please enter a valid phone number.
Main Service Requested:
Was the scheduling process efficient and easy?:

YesNoOther
My cleaner communicated with me about any changes or issues that arose in a professional and timely manner:

AgreeDisagreeOther
How likely are you to refer us to someone you know?

Very likelyLikelyI’m not sureUnlikelyVery unlikely
How satisfied are you with the overall cleanliness of your home after our visit?

1. Completely unsatisfied2. Unsatisfied3. Neither satisfied or unsatisfied4. Satisfied5. Very satisfiedOther
How would you rate the booking process from completing the service request form to paying the deposit?

1- A waste of my time2- Pretty complicated3. It was okay4. Pretty easy and self explanatory5. Very easy and didn’t take much time at allOther
My cleaners attitude was

Pleasant & ProfessionalMostly Pleasant & ProfessionalNeither professional or unprofessionalKind of rude & unprofessionalExtremely rude & unprofessional
The amount of time it took to complete the job was:

Unacceptably longer than I thoughtLonger than I thoughtAbout as much time as I thoughtA little less than I thoughtThe amount of time doesn’t matter that much because the quality of service was great!Other
My Cleaner listened to my requests and followed through, completing them to my satisfaction.

Completely agreeAgreeNeither agree or disagreeDisagreeCompletely DisagreeOther
My cleaners attention to detail was:

Excellent & unmatchedPretty good but nothing specialAverageNot that great, some things were missedNonexistent/disappointing
Date of cleaning:

MonthDayYear
Date
Hour MinutesAM/PM Option
Any comments, questions or suggestions?
Thank you so much for your business and the time you took to fill out our feedback form. Your answers will help us grow and become better service providers no matter if it was negative or positive. We will learn from our mistakes and continue to improve our skills and customer service!
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Call it Cleaner | Client Feedback Form