Eligible Participants: This course is intended for Behavioral Health Professionals serving any age client in a variety of settings including community mental health, family-based services, private practice, school-based, outpatient, inpatient and partial hospitalization programs. Program Directors, Supervisors, Graduate Students and Interns may also benefit from this course.
Date/Time: Friday, October 10, 2025; 10 am - Noon
Method: Live Instruction via Zoom (Link will be provided prior to training)
Cost: $35 per person
Refund Policy: Please submit requests for cancellations to continuing-education@cgrc.org. Please alllow 5 – 10 days for the refund to return to your payment method.
- Full Refund if provider cancels the course
- Full Refund: Cancellation more than 7 days prior to course date
- No Refund: Cancellation 7 days or less prior to course date
CE Credits: Eligible participants will receive 2 APA, NBCC, PA SW/LPC/MFT, and/or ACT 48 Credits upon completion of course requirements.
Child Guidance Resource Centers (CGRC) is approved by the American Psychological Association, National Board for Certified Counselors, Inc., the Pennsylvania State Board of Social Workers, Marriage and Family Therapists, and Professional Counselors, and the Pennsylvania Department of Education (ACT 48 and PQAS) to award continuing education credits to eligible participants.
Description: Transference and countertransference are common in clinical practice. Left unexamined, they can blur boundaries, impede relationships, and derail progress. They are also opportunities for insight and growth – for both the client and clinician.
In this 2-hour training, behavioral health clinicians will learn how to use the Thomas-Kilmann Conflict Mode Instrument (TKI) to recognize these dynamics in clients’ relationships and in themselves—responding in ways that preserve objectivity, uphold boundaries, and promote growth.
Participants will explore how different conflict styles show up in clients’ projections and in their own personal reactions. Through case vignettes and guided reflection, clinicians will learn to use the TKI model to weigh internal and external factors and strengthen relationships.
Course Format: This 2-hour course will be held on-line via Zoom and will include a PowerPoint Presentation and interactive exercises to apply concepts to real-life situations.
Course Objectives: This course is intended to enable participants to:
- Define transference and countertransference and describe their impact on the therapeutic relationship.
- Explain the five conflict-handling modes of the Thomas-Kilmann Conflict Mode Instrument (TKI) and their application in clinical practice.
- Apply the TKI framework to help clients recognize and navigate transference dynamics in their relationships.
- Use the TKI model to manage personal countertransference responses in order to maintain therapeutic objectivity.
- Develop strategies to reinforce boundaries and adapt conflict styles for more effective client engagement.