Web Designer Client Questionnaire

NEW CLIENT QUESTIONNAIRE
Part I: General Information
Business name
Contact*

First NameLast Name
Country?*
Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip CodeCountry
Phone Number and country code (This is for me to be able to call you to find out more about what you want and the project, if i decide we are a good fit. I will not share your number with anyone or sell it!)*
Format: (000) 000-0000.
E-mail*
example@example.com
Current Website URL (if applicable)
Current Web Hosting Company (if applicable)
What domain registrar do you use? (if applicable)

Part II: Background Information
Please describe your business (the more information the better i can understand you and what you want in a website!)*
What are your core values? What do you value? Do you value sustainability, innovation, reliability, accessibility or something else?) *
I work with clients whose values align with mine, and I do not take on projects that involve content or services that contradict these values. To ensure we are aligned, please note that I do not design websites for the following types of content: I do not take on projects that involve mysticism, spiritualism, occult practices, or content based on non-Christian religious themes. These values are different from the last question. Does your website include or promote any themes or services such as tarot reading, astrology, energy healing, New Age practices, or other spiritual or religious content like yoga? If so, please describe the nature of this content. *
Will your website include or promote any of the following themes or services? I will not design websites for cryptocurrency, NFTs (please note that websites related to stocks and bonds, banking etc are acceptable). I will not create websites containing sexual content, profanity, obscenity, or promoting illegal activities such as gambling, illegal betting, prostitution, or any content that exploits or harms children. Additionally, I will not design sites that steal people's information, engage in phishing, scams, fraudulent schemes, or deceptive practices or hate speech. No content promoting or encouraging self-harm, dangerous behavior, or suicide or content that can cause harm to an individuals ability to find work. Nor will I work on sites that slander or falsely accuse individuals (such as labeling someone as a pedophile or accusing someone of anything). This is not an exhaustive list. If you want a "normal" website and do not fall into this category I will happy to work with you! :)*
What problems do your clients have that your organization solves? What makes you different?*
Why do you want to have a new website? What are your priorities? What are your goals, brand awareness, increase online sales etc?*
What frustrates you about your current website? What are your challenges or problems? What is in the way of acheiving what you want?*
Describe the desired look and feel that you want your website (or future website) to have by using adjectives and short phrases.*
Who is your target audience? Describe your target audience? What do you want to your site to convey to them?*
For Profit: Who are your director competitors? Non Profit: Name some peer organizations that are similar to yours.*
What is your budget?*

Part III: Brand Identity
List any important words that you want people to associate with your organization’s image and brand. What is your tagline if any? *
Do you have a brand kit (logo, colors and fonts already picked out) for your brand/business and website. *
Do you have a brand brand style guide (a longer document that outlines the specific rules and guidelines for how your business should present your content in a particular format, it includes company logo, typography, photography, images, iconography and color palette.)*
YesNoNot sure
If yes, what format is it in? (Exam: JPEG, EPS, PNG)
YesNo
Do you have established print materials? If yes, what type (brochure, letterhead, event materials, etc). If no, what print material do you need (packaging, labels, shipping boxes, stickers, tissue papers, etc? *
Are there any colors that you want incorporated into the website? Add them here and use hex codes if possible.*
YesNo
If you were using a search engine, what words or phrases would you use to find your site? *
Which of these words or phrases is most important? Second? Third?*
YesNo

Part IV: Design Preferences

Please list the names of three to five other sites that you like. In the comment section, please articulate why the sites are attractive to you.
Website #1 URL*
Website # 1 Comments*
Website #2 URL*
Website # 2 Comments
Website #3 URL
Website # 3 Comments
Website #4 URL
Website # 4 Comments
Website #5 URL
Website # 5 Comments
What types of things have you seen on other websites that you hate? What do you hate about the websites and why do you hate it? What do you feel when you see it?*
If you liked any of the past website designs that i have done, that you see on my portfolio, which ones do you like and why? Be as detailed as you can.*

Part VI: Other Information
Who is the decision maker for this project?*
What is the typical turnaround time for making decisions? The*
A successful web design project depends heavily on timely communication between the client and designer. Delays in responses can lead to extended project timelines and sometimes even frustration for both parties and in worst cases cancellation of project. To ensure the project stays on track, I greatly appreciate fast response times. Can you commit to providing timely feedback and responses during the design process? If there are any factors that might affect your ability to respond quickly, please let me know.*
YesNo
What other staff will be involved? What are their roles?*
What is your preferred deadline for completing the site? When do you want to go live and why? Maybe you want to go live for a new product launch or an important event.*
Anything else I can help you with? Is there any other information you want to add?*
Great job, you’re all done! Just click the submit button below, and I’ll review your answers to see if this project is a good fit. Once I’ve had a chance to look things over, I’ll send you an email with next steps and information on how to schedule a time in my calendar.

I’ll be in touch with you shortly!
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NEW CLIENT QUESTIONNAIRE

Part I: General Information

Part II: Background Information

Part III: Brand Identity

Part IV: Design Preferences

Part V: Content Management

Part VI: Website Features

Part VI: Other Information