Thank you for your interest in becoming one of our authorized, professional service representatives. Our expectation is that you provide the highest degree of workmanship, professional ethics and

To eliminate misunderstandings regarding billing and other aspects of maintenance, please read and acknowledge the following. After you have signed your acceptance of our policies, this memo will become part of your file. 1. We will pay All INVOICES within thirty (30) days. Most invoices are paid by the 25th of the month following receipt of the invoice.

2.To ensure prompt payment all invoices need to be submitted to the office promptly upon completion of work. All Invoices must be submitted by the 24th of the month in order to be paid from the next month's rental proceeds.

3. We cannot insure payment of any invoices that have been withheld longer than two (2) months after the date the work has been completed. Therefore please make every effort to send invoices in a timely

4. Any maintenance performed as part of a claim against the Security Deposit will be noted in the email to the vendor. The maintenance must be scheduled and/or completed within 20 days and/or sooner and estimated/invoiced. Exceptions may apply with Brokers approval.

5.All invoices are to be approved by the Property Manager overseeing said property. Any repairs that exceed $350.00 must be approved by the owner in advance.

It is understood and agreed by the Vendor that SUPRA Property Management LLC. retains the right to do a background check and verify your references. Please provide us with the following information:

1. Be prompt and timely in providing service.

2. Do NOT enter a rental property without prior permission of the Property Manager and/or occupant.

3. Always respond and/or acknowledge receipt of phone calls and emails.

4. Knock before entering any property or closed interior door.

5. Do NOT promise to return or repair items which have not been authorized on the work order. Complete only work that is on the work order. IF additional repairs are needed contact Property Manager immediately.

6. Do NOT make comments to the occupants or observations about other repairs which may need to be done, or about the condition of the property. Report any observations that may be of a concern to you in any way to Property Manager.

7. Only move any personal items belonging to the occupant that are necessary to your completing the job. Do NOT enter any rooms not needing any maintenance without permission of the occupant.

8. ALWAYS be honest, professional, courteous and considerate.

9. Do NOT make any comment with sexual or political overtones.

10. Do NOT enter a property when children are home alone.

I hereby authorize SUPRA Property Management LLC ("Company") to initiate credit entries to my (check one):CheckingSavings account at the financial institution listed below ("Depository"), and to credit the same to such account.

This authorization does not permit the Company to initiate debit entries to the Vendor's account. However, in the event of an overpayment or erroneous credit made by the Company, the Vendor agrees to promptly return the overpaid or misdirected funds to the Company in a timely manner upon notification.

Please enclose a "VOIDED" check for our records to ensure accuracy of information

This authority is to remain in full force and effective until the Company has received written notification from me and its termination in such time and in such manner as to afford the Company and the financial institution named above a reasonable opportunity to act on it.

For Office File Information:

VENDOR agrees that BROKER has no ownership interest in the properties managed by BROKER. VENDOR agrees that BROKER is an agent of the respective owners of the managed properties. VENDOR agrees to hold BROKER, its employees, agents and assigns harmless for any failure of any property owner to pay for services, supplies, parts, material and/or labor ordered by owner and/or BROKER on behalf of or at the request of owner. VENDOR agrees that they shall do no other work on the property other than that specifically ordered and approved by owners and/or BROKER. VENDOR understands and agrees that the Tenant(s) have no authority whatsoever to order any work to be done on the rental premises.

VENDOR agrees and affirms that it carries the proper insurance, licenses, and permits necessary to legally carry out the requested services and agrees to hold BROKER, its employees, agents and assigns harmless for any injuries suffered by or damages suffered by VENDOR, its employees, agents and/or assigns arising out of performance of the requested services. VENDOR agrees to look solely to the owner of the premises where services are performed in the event of any disputes. Owner's name and address will be provided upon request.

SUPRA Property Management, LLC 3653 Regent Blvd Suite 602 Jacksonville, Fl, 32224 Phone Number: (904) 800-6575