Terms and conditions
All sales are final. Payments (full or partial depending on the product) must be completed successfully to retain calender reservations. By signing, clients acknowledge their understanding that once they are on the calendar, refunds for a change of mind or a missed appointment cannot be provided.
It is understood that Yellow Ink Publishing Company, LLC reserves the right to decline work for any reason. In such instances, a full refund will be provided.
If services are canceled or rescheduled by Yellow Ink Publishing Company, LLC and a client cannot be accommodated with a rescheduled appointment, a full refund will be provided.
Fees for services are non-negotiable. Yellow Ink Publishing Company, LLC reserves the right to change prices for future services but will not in any way alter costs of services once they are booked regardless of a client's placement on the calendar.
It is understood that once a client is on the calendar, they are entitled to change their appointment to a later date and acknowledges this may place their work behind other clients.
Coaching clients wishing to book in-person services understand they are required to do soin the description field. In-person clients understand appointments are held in Mobile, Alabama at a location designated by the publisher / coach.
By signing, clients acknowledge their responsiblity in communicating questions, concerns, or any disatisfaction with the publisher / coach before the work is complete. Clients who change the scope of work during the project may be assessed a fee for the work to continue. Should the client choose not to continue work, the project will be returned in its condition at the time of the dissolution of services. No refunds will be be provided.
A letter of agreement (LOA) will be provided to define the scope of work for clients seeking services other than coaching.
Yellow Ink Publishing Company, LLC does not retain rights to any client work including for ghostwriting services.
By signing this document, you agree to receive emails from Yellow Ink Publishing Company. Yellow Ink Publishing Company, LLC maintains customer confidentiality and privacy at all times. We will never misuse, share, or sell your information without your consent. Customers will be notified of data leaks should they transpire.