Prepayment Energy Vouchers

You need to provide the following 2 pieces of evidence: 

1. A copy of your latest benefits letter or a bank statement (if benefits letter unavailable) 

2. A photo of your prepayment meter, with meter number visible and the screen with the remaining credit left on the meter.

 
Please note we DO NOT accept screenshots. 
All pieces of evidence are required otherwise the application will be rejected. 

 

The following must apply to you or someone in your household to be eligible for a prepayment meter voucher. 

• Must have a prepayment meter for either gas or electricity

The following must apply to you or someone in your household to be eligible for prepayment energy vouchers.  

• Receive means tested benefits OR
• Household income under £32,000 for a family or under £25,000 for a single person. 
• Budgeting shortfall (liable to run up debt/not heat home/not eat) 

https://www.cse.org.uk/how-we-use-your-information/ 

Please provide the following two (2) pieces of evidence: 

1) A benefits letter (means-tested). This must be:

• Your latest benefits awards letter, showing all pages.
• Show the same name and address as on your prepayment energy voucher application.
• Clearly show the amount (£) and type of benefit(s) you have been awarded.
  A bank statement PDF download OR photo of your paper-copy bank statement which clearly shows your name and address which matches your provided address, dated within the last three months. 

or a bank statement (if benefits letter unavailable). This must:

• Be your main bank account. - e.g. the account your bills are paid from and your benefits, salary, etc. are paid into.
• Be dated within the past 3 months.
• Show a full 30 days worth of transactions.
• Show the same full name and address as on your prepayment energy vouchers application.

2) And a photo of your prepayment meter. Showing the screen with the remaining credit left on the meter. And the meter number visible.