SUSTENTA ROOFING CONTRACT AGREEMENT

Sustenta Homes
19915 Morton Road, Suite 300. Katy TX 77449
info@sustentahomes.com 

This Roofing Contract Agreement ('Agreement') is entered into by and between Sustenta Homes, a Texas limited liability company, with its principal office located at 19915 Morton Road, Suite 300. Katy TX 77449 ('Contractor'), and the undersigned property owner or duly authorized agent ('Customer'). This Agreement sets forth the terms and conditions under which Contractor agrees to perform roofing installation, replacement, and/or repair services at the property identified herein.

Contractor agrees to furnish all labor, materials, equipment, permits, and supervision necessary to perform the roofing work as outlined in the insurance company's scope of loss or in a separately approved Work Order. Contractor shall not be responsible for performing any services not explicitly listed in writing. Any deviation from the insurance scope must be authorized by a signed Change Order.

Work will commence upon written notice to proceed, subject to material availability and weather conditions. Contractor will use commercially reasonable efforts to meet estimated timelines but shall not be liable for delays due to factors beyond its control, including insurance processing delays, supply chain disruptions, adverse weather, or permit delays.

Customer authorizes Contractor to communicate directly with the insurance company, mortgage company, and public adjusters as necessary. Customer agrees to remit all insurance proceeds related to the roof work to Contractor. If checks are made out to multiple parties, Customer agrees to cooperate in securing necessary endorsements. Customer agrees to deliver the complete insurance scope of loss to Contractor within three (3) business days of receipt.

 Customer agrees to pay Contractor the total Replacement Cost Value (RCV) as determined by the insurance provider, inclusive of depreciation and supplements. Customer shall pay the deductible and any non-covered costs directly. All payments shall be made in accordance with the payment schedule. Final payment is due upon substantial completion of the roofing work. Failure to make timely payments shall subject Customer to a 1.5% monthly late fee and possible lien filing.

Any work not included in the original scope or insurance estimate, such as code upgrades, decking, fascia, ventilation, or material upgrades, shall be agreed upon in writing and signed as a Change Order prior to execution. Customer is responsible for any additional costs not covered by insurance.

Contractor provides a 10-year limited workmanship warranty. Manufacturer warranties for materials shall be provided and governed by manufacturer terms. This warranty does not cover damage due to misuse, neglect, acts of God, or unauthorized alterations. All warranty claims must be made in writing.

Customer agrees to provide safe and reasonable access to the job site, to notify Contractor of any known roof conditions or structural defects, and to secure any HOA approvals unless otherwise agreed. Customer is responsible for removal or relocation of personal property.

This Agreement may be terminated by mutual written consent. If Customer terminates without cause after execution, Customer agrees to pay $2,500 in liquidated damages to compensate for pre-construction planning and administrative costs.

Customer agrees to notify Contractor in writing of any issues and to grant a thirty (30) day opportunity to cure prior to taking legal or equitable action. Disputes shall be resolved first through mediation, then binding arbitration in Harris County, Texas, under AAA rules.

Contractor retains all lien rights until final payment is received. Customer consents to receive communications electronically and authorizes project photos for documentation and marketing. Force majeure events excusing delays include but are not limited to acts of God, government action, and material shortages.

This Agreement, including all attached Work Orders, Change Orders, and addenda, constitutes the entire agreement between the parties. No oral statements or prior understandings shall have any force or effect. Amendments must be in writing and signed by both parties.

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date(s) written below.