COMMUNICATION
Communication is key in a good roommate relationship. Use the information below to have a conversation about communication styles and what will be most effective for your room.
HOW TO COMMUNICATE WITH DIFFERENT PERSONALITY TYPES:
THE CONTROLLER
The controller is easy to spot; they just want the facts and nothing but the facts. Because of this, they can often be perceived as bossy and insensitive; The Controller is extremely goal oriented and their major motivation is to get things done. They'll take a project and run with it. Many times they won’t even have a plan where they begin. They forge ahead with an attitude of ‘we’ll figure it out as we go’. The Controller thinks broadly and has little use for details, so don’t give them more details than absolutely necessary to get your point across.
Here’s how to communicate with a bottom line person.
- Be efficient and businesslike.
- Get right to the point.
- Set and clarify goals/objectives.
- Give them conclusions.
- Only provide details if asked.
- Solve problems/objections.
- Talk in terms of results, not methods.
THE PROMOTER
You know the Promoter… They are the life of the party and lots of fun. They love people and they love to talk. Their natural sociability allows them to talk for long periods of time about almost anything. They have an attractive personality. They are enthusiastic, curious, and expressive.
Here’s how to communicate with the life of the party.
- Leave plenty of time for talk and social niceties.
- Ask them about their family, friends, etc. Be prepared to talk about yours
- If possible, let them ‘experience’ what you are communicating.
- Talk in terms of people and stories.
- Use lots of examples
THE SUPPORTER
The person with a Supporter communication style typically has a low key personality and is calm, cool, and collected. They tend to be patient, well balanced, and happily reconciled with life. Supporters are the largest percentage of the population, and they are typically competent and steady workers who don’t like to be involved in conflict. When there is conflict, they may be called upon to mediate the problem. They are good listeners and usually have many friends. One of their major motivations is to avoid offending anyone.
Here’s how to communicate with the largest percentage.
- Don’t come on too strong
- Earn their trust in small steps
- Provide plenty of reassurance
- Don’t ask for big decisions right away
THE ANALYZER
These are the ‘facts and figures’ people. They love details and organizing things. They tend to be thoughtful, analytical, serious, and purposeful. Because their communication style includes a need for details, they sometimes hesitate to make decisions if they feel that they don’t have enough facts. They love lists, charges, and figures. Because they pay too much attention to details, they can sometimes be seen as pessimistic. Many times they are frugal or economical.
Here’s how to communicate with the detail oriented.
- Make sure you are well prepared
- Have plenty of facts and figures
- Be prepared for skepticism
- Answer all of their questions
- Go relatively slow to give them time to think