EAP Client Feedback Form

EAP Client Feedback Form

We value your feedback. This short form helps us improve EAP services and understand our impact on those we serve. This form is anonymous unless you choose to share your name.
Your name (completely optional)

First NameLast Name
Your employer (completely optional)
Please tell us the name of the EAP professional you worked with:*

Shayne Anderson-PiazzaRachel GearyUnsure
What concerns led you to calling EAP? (Check all that apply)*

Mental health concernsRelationship stressFamily stressGrief and lossWork related stressAddictionHousing concernsLooking for community resourcesOther
Your EAP Experience

Please tell us a little about your experience with EAP. Your responses help us understand what’s working well and where we can continue to grow.
How helpful were your EAP sessions overall?*

Very helpfulSomewhat helpfulNot helpful
Did you feel supported and understood by your EAP professional*

YesSomewhatNo
Did your EAP experience help you cope with or manage your concerns in a meaningful way?*

YesSomewhatNo
Did the EAP professional refer you to helpful community resources (if needed)?*

YesSomewhatNoDid not request community resources
Since using EAP, how would you rate your emotional and mental wellbeing?*

ImprovedAbout the sameWorsened
Since using EAP, how would you rate your work performance?*

ImprovedAbout the sameWorsened
Would you contact EAP again in the future if you needed support?*

YesMaybeNo
Overall, how would you rate your experience with BRiDGES EAP? *

1=Poor, 5=Excellent
Open Feedback

We’d love to hear anything else you’d like to share about your experience. Your insights help us strengthen our support for others.
What was one helpful takeaway from your EAP experience?
Is there one positive change you've made (or plan to make) as a result of using EAP?
Was there anything that could have made your EAP experience better?
Any other comments you'd like to share?
Thank you for sharing your experience! Your feedback helps us continue to strengthen EAP services and demonstrate our value to the workplaces we serve.
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EAP Client Feedback Form

Your EAP Experience

Open Feedback

Thank you for sharing your experience! Your feedback helps us continue to strengthen EAP services and demonstrate our value to the workplaces we serve.