Welcome to W2 Services – Premier Car Detailing!
Thank you for choosing W2 Services for your vehicle care needs. We’re excited to help your car look its absolute best!
Before booking, please take a moment to review our Terms & Conditions to ensure a smooth and hassle-free experience
By booking a service with W2 Services, you agree to the following terms and conditions:
Booking & Deposits
1. A $25 non-refundable deposit is required to secure all appointments. This deposit goes toward your total service cost.
2.Bookings are not confirmed until the deposit is received.
3. Please send all deposits to W2servies09@gmail.com
Cancellations & Rescheduling
1.We require at least 24 hours’ notice for any cancellations or appointment changes.
2. If you cancel, no-show, or reschedule within 24 hours of your appointment, your deposit will be forfeited.
3. Repeated no-shows may result in refusal of future bookings.
Service Location
Customers may choose between two service location options:
Drop-off Service: The customer brings their vehicle to our designated detailing location (Vaughan). No additional fees apply.
Mobile Service: Our team travels to the customer’s preferred location (home, workplace, etc.). This service is subject to an additional fee. Access to water and power are required for some services unless otherwise arranged.
A travel fee will be added for mobile services. This fee is based on the distance from our base location and will be calculated at the time of booking or shortly after.
Accessibility Requirements:
For mobile service, the customer must ensure the vehicle is parked in a safe, legal, and accessible location with enough space for our team to perform the detailing.
Access to water and power may be required for some services unless otherwise arranged.
Customer Responsibility:
It is the customer’s responsibility to provide accurate location details and be present (or ensure access) at the agreed time for mobile service.
Vehicle Prep & Condition
1. Please remove all personal items from your vehicle before your appointment. We are not responsible for lost or damaged items.
2. Excessive dirt, pet hair, mold, stains, or biohazards (e.g., vomit, bodily fluids) may incur additional charges or can result in refusal of service.
3. We reserve the right to assess your vehicle on arrival and adjust pricing based on its actual condition.
Weather Policy
1. Outdoor appointments may be rescheduled in the event of bad weather (rain, storms, extreme cold/heat).
2. We’ll notify you as soon as possible if a reschedule is needed.
Satisfaction Guarantee
1. If you’re not satisfied with your service, please address the disceprency within 24 hours so the issue may be recitifed.
Payments
1.The remaining balance after your deposit is due immediately after the service is completed. We accept cash and e-transfer only.
Photos & Social Media
1. We may take before-and-after photos of your vehicle for promotional purposes (no license plates or personal info will be shown).
2. Let us know if you’d prefer not to have your vehicle featured online.
Liability Disclaimer
W2 Services is not responsible for pre-existing damage, poor paintwork, aftermarket accessories, or items left in the vehicle.
By booking with us, you acknowledge that you release W2 Services from liability for any unforeseen damage caused by the condition of the vehicle.
Have questions? Hit us up before booking — we’re happy to walk you through anything.
Thanks for choosing W2 Services. We appreciate your trust and can’t wait to make your ride shine.