At SkipTheTripRx, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information. Our goal is to make sure you understand what happens with your data when you use our services.
1. Information We Collect
When you use our telemedicine service, we may collect the following information:
•Name and initials
•Year of birth
•Contact information (e.g., phone number)
•Medical history and symptom details
•Payment details (handled securely via Stripe, we do NOT have access)
We intentionally limit what we collect via text. Most identifiable and sensitive information is collected through secure HIPAA-compliant forms.
2. How We Use Your Information
We use your information solely to:
•Provide medical evaluation and treatment
•Communicate with you via secure messaging (Spruce and SMS)
•Process payments
•Maintain legally required medical records
•Conduct chart reviews, if required by supervising physicians
•We do not use your data for marketing or sell it to any third parties.
3. Who Has Access to Your Data
•Your treating provider (a licensed Physician Assistant)
•A supervising physician (only if state law requires chart review or oversight)
All access is restricted to the minimum necessary personnel, and we follow strict confidentiality standards.
4. How Your Data Is Stored
•Medical forms: Securely stored on HIPAA-compliant JotForm servers
•Text conversations: Managed through Spruce, a HIPAA-compliant communication platform
•Payment info: Handled securely by Stripe (we do not store card details)
5. Your Rights
You have the right to:
•Request access to the personal data we’ve collected
•Correct or update your information
•Request that your information be deleted, subject to legal and medical record-keeping requirements
To exercise any of these rights, email us at support@skipthetriprx.com.
6. Changes to This Policy
We may occasionally update this Privacy Policy. When we do, we’ll revise the date at the top of the page. Continued use of our services after any update constitutes agreement to the new terms.
7. Contact Us
If you have any questions or concerns about your privacy or this policy, please email: support@skipthetriprx.com
Thank you for trusting SkipTheTripRx.