Lash Service Policies! Please read if you haven't yet.
Deposits:
- All deposits sent through Zelle or Venmo must be labeled as “Starbucks,” “Shopping,” “Gift,” or similar. Do not use terms related to lashes or lash appointments. Deposits are required to finalize your appointment. No deposit means no service.
Payment:
- Remaining balances must be paid in cash only. If you choose to pay the remaining balance via Zelle or Venmo, a $10 convenience fee will be added. Accepted payment methods are listed on my booking website and highlights.
Squeeze-Ins and After-Hour Appointments:
- These appointments require a non-refundable deposit of 50% of the total service cost and include a $20 fee.
Cancellations and Reschedules:
- Please cancel or reschedule at least 24 hours in advance. Late cancellations will result in the loss of your deposit.
Running Late:
- If you are running late, please notify me as soon as possible. You will still be accommodated, but only for the remaining time of your scheduled appointment. If you are unhappy with the results due to reduced appointment time, no adjustments can be made. Please arrive on time, reschedule, or book a mini fill for a full service.
Fills and Full Sets:
- Fills are for clients returning within 2 to 3 weeks with at least 40% of their lashes remaining after removing outgrown lashes. After this period, a full set is required. Foreign fills are accepted only if the previous lash work is clean and suitable to build on; otherwise, removal plus a full set will be necessary.
Touch-Ups and Refunds:
- You have 24 hours after your appointment to request a free touch-up if you are dissatisfied. Requests made after 24 hours will require payment. All services are non-refundable.
Appointment Guidelines:
- All appointments are home-based. Please attend alone; no children, friends, or pets are allowed. If you have had recent eye infections, irritation, or procedures, please reschedule to ensure your safety.
Quality of Service:
- I prioritize quality and do not rush any appointment. If you have had previous lash work, including clusters or strip lashes, please inform me as proper removal may require additional time.