Galway Libraries - Public Consultation Survey 2025
Thank you for taking part in shaping the future of Galway's library services. Your feedback will inform our new 5-year strategy. This survey takes approximately 5-7 minutes to complete. Completed surveys will be entered into a draw for a €100 book voucher.
1. Do you currently use any Galway library services?
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Yes, I use library services
No, I don't currently use library services
I've used them in the past but not recently (within last 12 months)
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Your Library Experience (Current Users)
These questions help us understand how you use libraries now and what would make them work better for you.
2. Which Galway library branch(es) do you use most often?
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An Cheathrú Rua
An Spidéal
Athenry
Ballybane
Ballinasloe
Ballygar
Clifden
Dunmore
Eyrecourt
Galway City (Hynes Building)
Glenamaddy
Gort
Headford
Inis Meáin
Árainn/Inis Mor
Inis Oirr
Inishbofin
Killimor
Leenane
Letterfrack
Loughrea
Moylough
Oranmore
Oughterard
Portumna
Roundstone
Tuam
Westside
Woodford
Mobile Library Service
Schools’ Library Service
Online services only
3. How often do you typically use library services?
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Daily
2-3 times per week
Weekly
Fortnightly
Monthly
Less than once a month
4. What do you primarily use the library for? (Select up to 3)
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Borrowing books/audiobooks/DVDs
Using computers/internet/WiFi
Studying or working
Children's activities and resources
Attending events/talks/workshops
Reading newspapers/magazines
Meeting friends/social contact
Local history/archive research
Digital services (eBooks, online resources)
Printing/scanning/photocopying
Other
5. How satisfied are you with your local library service overall?
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Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
6. Which of these improvements would make the biggest difference to your library experience? (Please sort the list below from most important to least important)
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Understanding Non-Use (Non-Users/Lapsed Users)
You've told us you don't currently use libraries. We'd like to understand why and what might change that. There are no wrong answers here.
2. What are the main reasons you don't currently use library services?
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Opening hours don't suit me
Too far away/difficult to get to
Don't know what services are available
Get my books/information elsewhere
Don't have time
Library doesn't have what I need
Prefer to buy rather than borrow
Use online resources instead
Access issues (mobility, disability, etc.)
Had a negative experience
Other
3. What would encourage you to use library services? (Select all that apply)
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Better opening hours
Library closer to where I live/work or mobile library
More information about services available
Better online services
More relevant events/activities
Modern, comfortable spaces
Better book selection
Café and/or social spaces
Nothing, I don't intend to use library services
Other
4. How far would you be willing to travel to use library services?
Less than 10 minutes
10-20 minutes
20-30 minutes
More than 30 minutes
Would only use online services
5. Did you know your library offers these everyday services? (Tick all you knew about)
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Free WiFi and computer access
eBooks and digital magazines
Newspapers and magazines
Study spaces
Children's activities
Events and workshops
Books in other languages
Mobile library
6. Did you know about these special library services? (Tick all you knew about)
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Home delivery for those who can't visit
Online courses (incl. 100+ languages)
Supports for children with dyslexia
Local history and archives
Meeting room booking available in some libraries
Schools service
Sensory toys and resources
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Looking Ahead
What could Galway's libraries become? This section is about telling us what really matters to you and your community for the future.
11. In one sentence, what would make Galway libraries better for you and your community?
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12. Thinking about the next 5 years, which areas should Galway libraries prioritise? (Select up to 3 areas)
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Making libraries community hubs for all ages
Supporting children's literacy and education
Providing digital skills training
Creating spaces for remote working/study
Preserving local history and culture
Supporting job seekers and businesses
Environmental sustainability initiatives
Mental health and wellbeing support
Arts and cultural programming
Services for older people
Support for new communities
Other
13. How do you prefer to find out about library services and events? (Select all that apply)
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Library website
Social media (Facebook, Instagram, X)
Email newsletter
Posters in the library
Local newspapers
Word of mouth
Text messages
Community noticeboards
Local radio
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About You
These final questions help us make sure we're hearing from people across all of Galway. Your answers are completely confidential.
14. Which area of Galway do you live in?
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Galway City
North County Galway
South County Galway
East County Galway
West County Galway/Connemara
Aran Islands
Outside Galway
15. What is your age group?
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Under 18
18-24
25-34
35-44
45-54
55-64
65-74
75+
Prefer not to say
16. Do you have any access needs or requirements that libraries should consider?
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Physical/mobility access needs
Visual impairment
Hearing impairment
Neurodiversity considerations
Irish language preference
Other language needs
None
Prefer not to say
Other
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Thank you!
Your responses will help shape library services for the next five years.
17. If you would like to stay informed about the library strategy development, please select yes below. Completed surveys will be entered into a draw for a €100 book voucher.
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Yes
No
Provide your email address to be included in the draw.
*
example@example.com
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