Repair Request

Process for the repair:

Submit this form with images and the required information.
Once received, our team will evaluate the pictures and respond within 48 business hours of receiving the form to confirm if we can repair the items. They will supply an address and paperwork to include in the box.
Prepare your shipment by packaging it and using packing tape to secure all package openings.
- If you are going to reuse previously shipped packaging, please make sure all sides and surfaces of the packaging are intact or reinforced with packing tape and that any previous labels or barcodes are removed or completely covered.
- Please do not use office or craft use tape (transparent adhesive "Scotch" tape, cellophane tape, washi tape, masking tape, double-sided tape, and foam tape).
- We also strongly suggest taping over the entire shipping label if it is printed off on an inkjet or laser printer. Both can smear if the paper and ink come into contact with water.
Ship the package back to Seamus Golf and email a copy of the tracking number to: repairs@seamusgolf.com.
Once received, our team will confirm by email and (if it can be repaired) provide a link for payment for the repair cost and return shipping.
After the order is paid for, the item will go into the process for repair. This may take 1 to 2 weeks, depending on the complexity of the repair and the time commitment for our sewers.
Once the item is repaired, it will be shipped back out, and a tracking number will be automatically sent to your email.

Name*

First NameLast Name

Email*

example@example.com

Phone Number*

Please enter a valid phone number.

Ship To Address for Return (USA Addresses Only)*

Street Address

Street Address Line 2

CityState

Zip Code

Pictures of Items Needing Repair*

File Types: pdf, jpg, jpeg, png // Max Total File Size Submission: 10 MB (10,000 KB) // Max File Quantity: 10

Description of Items Needing Repair*

Any Additional Comments or Notes

Product Repair Policy

In limited cases, Seamus Golf may be able to repair your item.

Product Issues

Seamus Golf offers a 1-year commitment from the date of purchase to repair or replace headcovers and pouches if they experience issues due to product defects.
Seamus Golf reserves the right to determine if the issue is due to a product defect or due to misuse/mishandling by the customer.
Seamus Golf reserves the right to determine if the best course of action is to repair or replace the item. If the item is determined to be unrepairable and a replacement is offered, Seamus Golf will attempt to replace it with the same item. If a replacement of the same item is not possible, our customer service team will connect with the customer and discuss possible options.
Seamus Golf will only extend this commitment for headcovers and pouches purchased from SeamusGolf.com or authorized retailers. Any item purchased through third-party websites cannot be authenticated and will not be covered. This includes social marketplaces, C2C (consumer-to-consumer) trade and sale websites, or large fulfillment warehouses.
Any item purchased from other individuals, thrift stores, or antique/flea markets will not be covered.
Customers are responsible for shipping costs to and from Seamus Golf.

Product Lid Repair:

Over time, your product may start to experience normal wear and tear. As many of our products are made from textiles, these material fibers can start to break down over time and use. In some cases, we can extend the life of your Driver or Fairway headcover by replacing the lid with a leather version.

Cost: $15 per lid
Shipping: Covered by the customer both to and from Seamus Golf
Typical timeline: From the date we receive the head cover, it can take between 1 to 2 weeks for repair.

Below are some common questions we receive:

Can you repair hybrids, putters, mallets, drawstring pouches, or other items? In most cases, no. However, you are always welcome to send in pictures for evaluation to see if it is something we can repair.
Can I choose what type of leather is used? You can request a color, but availability is based on what materials we have available.
Are you required to only select from leather? Yes. This material is the strongest available and will hold up the best over time. Faux Leather is not available as a repair option.
My headcover was purchased from a course and has the course logo on the lid. Can you duplicate the logo on the new lid? Unfortunately, we are not able to embroider replacement lids at this time.
Can all Driver and Fairway headcovers be repaired? In some cases, no. Depending on the condition of the rest of the cover, the material may be damaged enough that it cannot be repaired. We try to identify this prior to having you send in your headcover through pictures.

I have read through the repair policy and understand that:*

I am responsible for using a shipping method that is trackable and must communicate that tracking number to repairs@seamusgolf.com.Seamus Golf is not responsible or liable for any package that is lost in transit. This includes shipments going to Seamus Golf facilities or coming from Seamus Golf. Seamus will ship out any returned items using a trackable method and will communicate that tracking number back to the customer via email.I understand that Seamus Golf will evaluate the item for repair ability both before I ship the item (through images provided in this form) and after the item is received in the shop. At any point in time, Seamus Golf retains the right to decline a repair for any reason.

You must select all three checkboxes before you can submit this form.