Manager Review

Rows	Yes	No
Complete a line up within 24 hours of next shift?
Complete a pre-shift every-time you work and take action?
Complete travel paths every 30 minutes or every 15 minutes during peak periods?
Position crew using a line up and maintain correct positioning at all times?
Communicate targets and results every 15-30 minutes to the team using the Zoom timer?
Wear a headset to monitor the DT communication and provide feedback?
Ensure all food safety procedures are followed?
Know how to read reports from registers: Sales, KVS, OEPE, Car Counts, Etc?
Always leave your shift ready for the next manager, it should be clean, stocked and staffed. Any call-offs should attempt to replace.
Waste entered in
Provides positive recognition to all crew
Provides on the floor coaching and training to all crew
Role-models great customers service: never argues with customers
Communicate any equipment issues to the GM and places a small software ticket
Ensures all employees receive breaks and no MINOR violations on shift.
Follows all cash procedures
Performs food safety temps correctly
Ensures all employees our wearing a complete and clean uniform: shirt, black pants, non slip shoes, hat/visor, and vest/apron.
Ensure all employees always act professional and are friendly to customer. Coaches employees when they are not being friendly or arguing with customer.
Ensures all employees are attentive to customers.
Knows how to perform a product outage
Knows how to access small software
Shows up to all manager meetings
Shows up to all communication days
Being friendly to all crew and fellow managers
Knows KPI'S: OEPE, KVS, R2P, VOICE/EXP A PROBLEM

Rows	Yes	No
Manager comes in complete uniform
Manager is on-time and follows proper call off procedures.
Manager reports issues on shift to GM