Before you continue to make a damage reimbursement request, here are a few important terms to know that you qualify:
1) You must be an active resident who has signed a lease at the property you are requesting reimbursement for.
2) We reimburse a maximum of $1,000 per calendar year, up to $250 per incident and $250 per quarter.
3) The resident reimbursement policy is applicable only for the repair costs of damages around the property that are strictly related to the issue in question. Any additional expenses are excluded.
4) For any repairs you must submit before and after photos.
5) Repair work must already be completed at the time of reimbursement.
6) You must provide an itemized invoice, proof of payment, and contact information for the qualified professional who performed the work.
7) You must be current on your rent and any charges due to your property manager.
8) Pet Damage is EXCLUDED.
9) You must have an active and current HomeLab Home Assistant subscription, and the damage must have occurred after your subscription start date.
10) Damages discovered or assessed by a property manager after move-out do not qualify as reimbursable damages.
11) The invoice date should not exceed 6 months old
