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Customer Satisfaction Survey
Great tool to capture customers concerns on products and services used
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1
Name
*
This field is required.
First Name
Last Name
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2
Email
*
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example@example.com
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3
Which best describes your involvement in Real Estate?
*
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Flipper / Developer
Wholesaler (Residential or Commercial)
Realtor
Lender
Broker (Residential or Commercial)
Estate / Probate Lawyer
Auctioneer or Bank Negotiator
Other
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4
Can you walk me through the last time you had trouble selling a deal and what made it particularly challenging?
Please provide examples if able
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5
How do you currently handle dispo/selling a deal from start to finish?
Please provide examples if able
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6
What dispo tool do you use primarily?
*
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Investorlift
Investorbase
Deal Speed
Manual / Tax Record Research
Agents / MLS
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7
How satisfied are you with Investorlift?
*
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Very Satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
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8
What features do you find most useful in Investorlift? Select all that apply.
*
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Deal Management
Analytics and Reporting
Buyer Management
Marketing Tools
CRM Integration
Other
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9
Is having the admin site separate from the buyer site a pain point for you?
*
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YES
NO
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10
Do you feel that Investorlift is too cluttered and could benefit from simplification?
*
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Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
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11
Do you think there are too many buttons inside the admin page?
*
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Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
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12
What improvements would you like to see in Investorlift?
Please provide examples if able
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13
How satisfied are you with Investorbase?
*
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Very Satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
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14
What features do you find most useful in Investorbase? Select all that apply.
*
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Deal Management
Deal Marketplace
Buyer Management
Other
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15
Do you feel that Investorbase is too cluttered and could benefit from simplification?
*
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Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
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16
What improvements would you like to see in Investorbase?
Please provide examples if able
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17
How satisfied are you with Deal Speed?
*
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Very Satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
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18
What features do you find most useful in Deal Speed? Select all that apply.
*
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Deal Management
Deal Marketplace
Buyer Management
Other
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19
Do you feel that Deal Speed is too cluttered and could benefit from simplification?
*
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Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
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20
What improvements would you like to see in Deal Speed?
Please provide examples if able
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21
Is there anything else you wish existed to help you move deals faster or more easily?
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22
If that problem magically disappeared, how would that impact your business?
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23
What do you usually do when you can’t find a buyer right away?
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24
How did you hear about this survey?
*
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Email
Instagram
Facebook
Reddit
LinkedIn
BiggerPockets
Connected Investors
Meetup / In-Person
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