Cancellation Policy and Financial Agreement
We are honored to be a part of your care. As we often have a waiting list of clients seeking appointments, we kindly request that you cancel or reschedule at least 48 hours in advance of your scheduled appointment. To make changes, please contact our office at 703-356-5111 or text us at 703-215-2139. Voicemails are accepted.
Late Cancellations or Missed Appointments
Appointments that are missed or not canceled with at least 48 hours’ notice will incur the following fees:
A fee of $150.00 will be charged to the credit card on file for facial services.
For spa services under $150.00, the full cost of the scheduled service will be charged.
Late Arrivals
Clients who arrive more than 20 minutes late for their scheduled appointment will be asked to reschedule and will be charged the full fee for the originally scheduled service.