Request Type PrimerEach checkbox [below] represents a different team.
Example:Need a custom graphic/GIF/video for Web [and it will also live on social]?Check Brand/Creative + Web + Organic Social.
Brand/Creative [datasheets/whitepapers/etc., graphics, videos, brand review]Communications [press release, blog, award submission, etc.]Content Marketing [thought leadership, HHQ, product articles, reports]Digital [email, ads, lead upload, scoring, etc.]Organic Social [LinkedIn, Facebook, X]Swag/Giveaways [custom; not on the store, event support, gift cards, etc.]Web [website revisions, new page creation, public bugs, Hubspot Landing Page,etc.]
Please note that upon submission of this form, the review and approval process can take up to 5 business days. It is recommended to submit communication requests at least 3-5 business days in advance of your target send by date to ensure timely review and approval, as well as deployment.
No content should be considered final until reviewed and approved by the Communications team. All content must be formatted to AP Style and in active voice. While the intent of your message will not change, the language may be edited or shortened for ease of use.
This section tracks content management requests, public bugs and feature requests. To submit a ticket, please complete this form and include as much context in your description as possible. Any feature requests will enter into our sprint process for web development and content requests will be completed when all required assets are provided.