🌸 FREQUENTLY ASKED QUESTIONS
1. Can my baby have a drink & wet system? NO, this baby is soft vinyl with a cloth body. Only full silicone babies are made with this option.
2. Can this baby be made in silicone? NO, because baby kits are copyrighted to the sculptor in the medium they have chosen. It is unlawful to reproduce a copyrighted kit.
3. What if I don't like my finished baby? Can I get a refund? NO refunds are accepted. However, if you do not love your baby I will be happy to create a new custom baby for you using a different kit of your choice. Buyer is responsible for the cost of return shipping and the materials to create the new baby. Labor is FREE.
4. Is the baby in the picture the exact baby I will receive? NO, this is a custom baby that is made to order according to your instructions. The babies in the photographs are to reference the kit & to display examples of my work in various sculpts. No two dolls are ever identical.
5. What if I didn't read everything and I don't want to wait for my finished baby? If a customer is unable to wait for the detailing that they purchased, their baby will be sent earlier with less detailing. Rushed work is not premium work. Please do not place an order if you are not willing to wait patiently for your baby's arrival.
6. Will I be able to see and approve my finished baby before it is shipped to me? Yes, but this service is by request only. Be sure to type "SHIPMENT APPROVAL" in the notes or personalization section during checkout to request this service.
7. What happens if the baby I choose is a sold out kit? We encourage every customer to check with us before ordering to verify sculpt availability. If an order is placed for a baby that is found to be a sold out kit edition we will substitute the closest matching available sculpt.