Quick Travel FAQ
Is baggage transferred automatically?
No. You’ll need to re-check your baggage. Our team will assist you during the connection.
Will the connecting flight wait if there's a delay?
Yes. All flights are under the same agreement and airline, so the connection is guaranteed.
What’s the baggage allowance?
Checked baggage: 50 lbs
Carry-on: 15 lbs + 1 personal item
Extra baggage on charter: $45
Extra baggage from Italy to NY: €75 at the airport
Do I need a ticket number?
No. The booking confirmation you received is sufficient for all flights and services.
What if I miss the bus?
You must arrive at the border on time. Missed transportation will not be refunded.
Is a visa included?
No. You’ll need to pay $20 in cash at the border for the visa.
Are meals provided?
Yes. You’ll be provided with:
Jerusalem: Lunch/snacks
Bus (Egypt): Full meal
Eilat: Dinner
Flight to Italy: Light snacks + drinks
Flight to NY: Kosher meal + snacks + drinks
All flights: Snacks and drinks available on board
Will there be help along the way?
Yes. Staff will accompany the group at every step. Our NY office is also available for assistance.
Is security provided?
Yes. Each bus will have dedicated security and a full police motorcade while in Egypt.
Which passport holders can travel?
Israeli, U.S., EU, and Canadian passport holders are eligible to fly.
All others: please contact us for eligibility and visa guidance.
Are bassinets available?
First flight: Not available
Second flight: Limited availability on a first-come, first-served basis
How comfortable is the trip?
Meals, snacks, drinks, guidance, and staff are provided throughout — along with full security and our heartfelt service every step of the way.
Can I select my seat?
Seats are assigned. While specific selection isn’t available, we will try our best to seat families together.
Is transportation included?
Yes:
Bus on the Israeli side
Bus on the Egyptian side with full security escort and police motorcade
Passport Requirements:
Ensure your passport is valid for at least 6 months from your travel date.
Israeli, U.S., EU, and Canadian passport holders are cleared to fly.
If you hold a different passport, please call us for details before booking.