HOW TO CONFIRM YOUR PLACE ON THE TOUR
A $500.00 deposit will be required to secure your place on this tour, along with signed booking form. After this you will receive a confirmation letter in writing. Please refer to your confirmation letter for payment deadlines. If payment is not received by the due date, Trade Travel reserves the right to cancel your place on the tour and you will incur cancellation fees.
CHANGES/CANCELLATION OF YOUR BOOKING
Any changes to your booking once the deposit has been received may incur amendment fees. Please check these details when requesting changes. The reservations we make on your behalf are subject to cancellation fees from all suppliers, making it necessary to enforce strict cancellation policies. If you cancel a reservation prior to the departure of your tour the following cancellation fees will apply:
Deposit of $100 is non refundable at time of booking.
Remaining deposit value of $400 is non refundable from Friday 29 May, 2026.
All payments from Friday 03 July, 2026 100% cancellation fee will apply.
REFUND PROCESSING FEE
Please note there will be a $50.00 fee applicable for all refunds to cover costs of processing the payment. This fee is applicable on all cancellations received for all Tour/Holiday bookings.
TRAVEL INSURANCE
Travel insurance covers for financial losses caused by a wide range of events that can affect the trip, whether they occur before or during the trip. These might include travel modification, cancellation or interruption, medical expenses, baggage damage or theft, illness and more. Trade Travel can supply a no obligation free quote for Insurance. We recommend all passengers take out Insurance to ensure you have the best coverage available for your travel arrangements. ** Please note Policy inclusions can change at any time, please refer to the Product Disclosure details for the most up to date inclusions at the time of taking out insurance.
CONFIRMATION LETTER/ITINERARY CHANGES & LIABILITY
The terms and conditions are provided at the time of booking, however your Confirmation Letter will override any Terms and Conditions on this form. Please refer to this document for the most up-to-date details. Trade Travel does not accept liability for failure on the part of third party Suppliers whose responsibility is confined to their own operations. Trade Travel reserves the right to alter or omit any part of the itinerary or changes, features and/or means of conveyance without notice. Trade Travel reserves the right to cancel the tour should it not reach minimum numbers and clients will be notified prior to departure should this occur.
PASSPORTS & ENTRY REQUIREMENTS
All Australian Citizens travelling to Norfolk Island must travel with either a Valid Passport or Valid ID.
Non-Australian citizens who hold a permanent resident visa are able to travel to Norfolk Island without further visa requirements but must use a passport as your form of identification.
Normal Australian Customs and Immigration procedures will apply when entry is made from outside Australia (including New Zealand). A passport (valid on entry and departure) is necessary and a visa may be required for some foreign passports.
Please ensure you check your visa/passport requirements for travel to Norfolk Island - you should check with your National Consulate on your requirements needed.
PAYMENTS AND BOOKINGS - BOOK WITH CONFIDENCE
All payments made to Trade Travel are held in Trust and are protected by our Consumer Protection Insurance, this way we can give our clients the Peace of Mind that all funds are held safely. Trade Travel Trust Account Details: BSB No: 084 917 Account No: 81 687 2928
ROOM REQUESTS
Please note Trade Travel cannot provide a 100% guarantee for room requests – we will endeavour to cater for them as best as possible but these are at the discretion of the Supplier only and certain requests are not always available, such as ground floor, and not all properties offer a lift service.
TOUR GUIDES/AIRLINES/TOUR OPERATORS AND PARTNERS
Many of our tours include the use of airlines, tour companies, hotels, restaurants and attractions. All suppliers are taking initiative for the future to provide a safe environment when on tour. Our office will work closely with our partners to assist them in every way, for our clients to travel safely. All tours and destinations with Trade Travel are monitored and travel updates are sent to our clients based on their departure date as needed. Travel Advise updates can change regularly and it is important we adhere to these updates as instructed by the governing bodies involved.
FITNESS LEVEL ON TOUR
In order to get the most from our tours, it is recommended all passengers have a reasonable level of fitness. If passengers are unsure it is important that they speak to a medical professional regarding all travel factors before a booking is made. Tours must operate in a timely manner and it is important passengers understand delays can cause components to be removed from the itinerary which can affect the enjoyment of the tour for other passengers. It is encouraged you carefully study the itinerary to assess your capability of participating. Please contact our office and check with our travel consultants if you have any questions regarding the itinerary and they will be happy to assist.
PASSENGER DECLARATION
By completion and return of this form, I hereby verify all the above details are true and correct to the best of my knowledge and forward my payment details for the arrangements of my tour.