Terms and Conditions:
Payment is required up front for all orders under $100. All orders over $100 will require a 50% non refundable deposit. The remaining 50% is due 7 days prior to the pick up date. Your payment will reserve your order and your date.
Change Cutoff:
Order changes can be made up to 1 week prior to the pickup date. After that, all change requests will be under consideration and a small fee will apply.
Cancellations:
All orders must be cancelled 7 days prior to the pickup/delivery date. Payments will be returned upon cancellation (minus supply costs). Orders cancelled less than 7 days before due date will not be refunded due to the production process already having begun. The payment may be used for a future order dependent upon availability.
Rush Fee: Orders placed with less than 1 week notice (subject to availability) will be charged a $25 rush fee.
Refunds: Any refunds or credits are solely at the discretion of Roha's Ark Bakery.