Cancellation and Refund Policies
Should it be necessary for you to cancel your registration, the following policy shall apply:
If you paid a deposit with your application:
- No additional fees will be due. Deposits are non-refundable, but may be applied to a future class if cancelling at least 30 days before your registered training.
If you made payment in full:
- We will refund, at your request, the payment less an amount equal to a deposit that would otherwise have been collected. ($500 for the GSA Certified Safe and Vault Technician course, or $100 for each of all other classes).
- If canceling at least 30 days before the beginning of class, the withheld amount may be applied to a future class within one year.
- If cancelling less than 30 days before the beginning of class, the withheld amount is forfiet.
- Extenuating circumstances will be considered on a case by case basis.
Once class has begun, should it be necessary to cancel or dismiss a student, refunds will be based on the percentage of the course completed on the day of cancellation. When half of a training course is completed, no refunds will be made.
If not present the first day of class, and without written notice of cancellation to MBA USA, Inc., you forfeit all fees and deposits paid and will be billed for any unpaid balance.
MBA USA, Inc. reserves the right to cancel training classes as we determine necessary. Full refunds will be issued to students who have paid for cancelled training.
Any refunds will be made by MBA USA, Inc. within 30 days.
Commonwealth of Kentucky Consumers Right of Cancellation
- You may cancel this contract, without penalty or obligation, within 10 business days from the date you sign the contract.
- You may also cancel this contract if, upon doctor’s order, you cannot physically receive the services, or you may cancel the contract if the services cease to be offered as stated in the contract. If you cancel this contract for either of these reasons, the seller, MBA USA, Inc. may keep only a portion of the tuition or contract price.
- You may notify the seller, MBA USA, Inc., of your intent to cancel by giving written notice to: MBA USA, Inc., 200 Orchard Drive, Nicholasville, KY 40356-2357 or by electronic mail to education@mbausa.com.
- MBA USA, Inc. reserves the right to cancel a class due to insufficient enrollment. You will be notified and a full refund will be issued.
Filing a complaint with the Kentucky Commission on Proprietary Education To file a complaint with the Kentucky Commission on Proprietary Education, each person filing must submit a completed “Form to File a Complaint” (PE-24) to the Kentucky Commission on Proprietary Education by mail to Kentucky Commission on Proprietary Education, 500 Metro Street, 4th Floor, Frankfort, Kentucky 40601. This form can be found on the website at www.kcpe.ky.gov.
Student Protection Fund
KRS 165A.450 requires each school licensed by the Kentucky Commission on Proprietary Education to contribute to a Student Protection Fund which will be used to payoff debt incurred due to the closing of a school, discontinuance of a program, loss of license, or loss of accreditation by a school or program. To file a claim against the Student Protection Fund, each person filing must submit a completed “Form for Claims Against the Student Protection Fund”. This form can be found on the website, www.kcpe.ky.gov.