diginuEgo Authorised Reseller Test
Name
*
First Name
Last Name
Email
*
example@example.com
Cell Number :
*
Your referral link : https://diginu.com/register/.....
*
What area do you stay in?
*
1. What make of bike is diginuEgo?
Kawasaki
Susuki
BMW
diginuEgo
2. What type of bike is diginuEgo?
Delivery bike
Off-road
Super bike
Leisure bike
3. The rear suspension on the diginuEgo is?
TwinShocks
MonoShocks
There is no rear suspension
4. What is the max weight the diginuEgo can carry?
100kg
150kg
200kg
5. How many (speed) modes does the diginuEgo have?
1
3
5
6. How long does it take to charge the battery on the diginuEgo bike?
3 hours till completely full
3 hours till 80% and 5 hours till completely full
3 hours till 80% and under 4.5 till completely full
2 hours till 50% and under 3 hours till completely full
7. What are the requirements for a person to ride a bike on the roads?
They need a car licence
They need either a bike learner's licence or a truck licence
They need either a bike learner's licence or a bike licence
8. Select the one that is NOT necessary when driving a bike
Helmet
Bike Learners/Licence
Seat Pads
9. Does a bike need to have it's own licence?
Yes
No
Not if you have your bike licence
10. What is the youngest a person can be to get their bike learners licence and drive on the road?
14
16
18
11. What are the rules when it comes to protective clothing driving a bike on the roads?
It is only recommended to use protective clothing, the helmet is the only compulsory item to wear.
By law, it is required to wear protective clothing but not gloves
By law, it is required to wear ALL protective clothing
12. What right DOESN'T the CPA (Consumer Protection Act) ensure the customer?
Clear, written explanations of warranties, cost, finance
Lowest prices in the country
Full disclosure of defects
Bikes must be serviced and roadworthy
13. Should I try make someone buy a bike without knowing their needs or should I try to rather see what their needs are first and then show them how the diginuEgo bike can solve their needs.
Don't take no for an answer, sell them a bike at all costs
Rather listen to the customers needs and see how the diginuEgo can solve their needs
14. Do we offer after-sale customer support?
Yes, always
No, they get a manual, that's all they need
Yes but only for 15 days after the sale took place
15. Should you record dealings with a client?
Only if he/she seems to be a difficult customer
No
Yes, always and best to use a CRM to document all conversations, agreements and outcomes.
16. Do we offer people to pay-off the bike?
Yes, the amount will be deducted from their diginuPay monthly
No, they need to come with the full amount
Yes, but we offer them financing through a financing provider
17. When does the bike get transferred to the buyer's name?
As soon as the deal has been signed
After their first installment
Cash deal : all money received and cleared / Finance : after delivery and bank release note signed.
18. Can anyone test drive a bike?
Yes, it's open to anyone who is showing interest in the bike
Only if they have a valid bike learners/licence and have signed an indemnity form
Only if they pay a deposit down in case of an accident
19. In the case of difficult situations, I should NOT?
Stay calm and listen to the customer.
Blame my co-workers for the situation
Offer a fair and legal remedy
20. What fuel does the diginuEgo bike take?
Petrol
Diesel
Battery
Startup needs petrol after that it runs on the battery
Total point is
Calculation
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