Come Back Data
Store
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COC
FOC
NOC
JOC
HOC
Stoops
ROC
Mann's HD
Other
Tech
Advisor
Original RO#
Date of Original Repair
Original Miles
Flagged Hours on Repair
New RO#
Date of Repeat Repair
Current Miles
Type of Repair
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Customer Pay
Factory Warranty
Extended Warranty
Internal
Intercompany
Insurance
Other
Root Cause
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Same Issue Present
New Issue Present
Damage During Repair
New Part Failed
Workmanship
Incomplete Previous Complaint
Previous Visit No Problem Found
Other
Class of Repair
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Engine Repair - Gas
Engine Repair - Diesel
Diagnostic
Transmission
Electrical
Front End - Steering and Suspension
Trim
Maintenance
Body
Paint
Other
Notes
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