Terms and Conditions of Hire
- A 50% deposit will need to be paid at the time of booking, to secure the venue hire. If any damages occurs during your event the deposit will be used to pay for these, otherwise it will be deducted off the final amount owing, the balance will need to be paid 48 prior to your event. Hire charges will commence from the advertised start time of your function.
- Cleaning of any area used by your event is a requirement of this contract.
- Half an hour (free of charge) prior to alarms being set will be allocated for cleaning up. Any further clean up must be done during normal trading hours on the following day.
- Cancellations: All bookings not cancelled within 1 week notice, will forfeit the deposit.
Setting Up
- Setting up is to be done during the HRCC opening hours while a staff member is on duty. The hired facility will be ready for your specified booking start time.
Conditions of the Facility and Equipment
- The hirer will be responsible for maintaining the condition of the facility. It is the responsibility of the hirer to ensure all litter is picked up and placed in the correct receptacles at the end of the booking.
- The use of nails, hooks, staples or any other fixing device is prohibited. Failure to leave the facility in an acceptable condition may incur additional costs for extra cleaning staff or cancellation of future bookings.
Supervision
- The hirer will be responsible for the supervision and control of their group whilst at the Centre. A responsible adult must supervise children’s groups.
- Supervisors are obliged to accompany the children in their care in all areas of the facilities being used.
Smoking
- Users are reminded that the Centre is a non-smoking/vaping facility.
Food and Beverage
- Eating or drinking is only allowed in the area surrounding the courts. Food and drink is prohibited on all playing surface areas of the centre. Water bottles with re-sealable lids are permitted.
Footwear
- Appropriate non-marking footwear is required at all times in the sports halls. Any shoe that will mark or damage the sports hall floors is not permitted.
Emergency
- In case of emergency and rostered staff cannot be contacted please call the following numbers:
- David Marshall 0417 291 996
These Terms and Conditions are designed to ensure that the facilities and services of the HRCC are consistently at the highest level. Our desire is that your event is successful and satisfaction for our clients is our major priority.