Spines: #1 Fastest-Growing Book Publishing Platform in the U.S.

At Spines, we're proud to be changing the book publishing game for American and Canadian authors. Since our founding in 2020, our mission has been to remove barriers and provide quick, convenient services that are tailored to each author's unique needs. And we achieve this by leveraging cutting-edge AI technologies that streamline the publishing process.

We are on the hunt for a dynamic SDR Team Manager ready to catapult our business growth. If sales is your passion, your communication skills are top-tier, and you are eager to showcase the unique value of Spines, this role could be your perfect fit.

Ready to take the leap? Click below to learn more about this job opportunity. 👇

We are seeking an experienced SDR (Sales Development Representatives) Team Manager to lead our sales team located in Latin America (LATAM). The manager will be responsible for directing a team focused on identifying new sales opportunities in the American market, expanding the sales pipeline, and achieving revenue targets.

In this role, you will lead a team of sales development representatives, develop sales strategies, implement work methodologies, and be responsible for achieving the team's business objectives while creating a positive and supportive work environment.

Note Regarding Location:
The position requires availability during working hours with LATAM working hours, as well as availability during hours relevant to the American market.

 

WHY JOIN SPINES:

• Competitive salary and performance-based bonuses.💰
• A friendly and collaborative international team 🥳
• Opportunity for career growth within a fast-growing company 💼
• Be part of a company that helps authors bring their stories to life 📚

 

RESPONSIBILITIES:

Team Management

• Manage, coach, and train an SDR team located in Latin America
• Recruit, mentor, and develop talented sales representatives
• Define individual and group KPIs and monitor performance
• Conduct daily, weekly, and monthly team meetings
• Identify obstacles and solve problems in sales processes
• Create a culture of data-driven excellence and results

Strategy and Results

• Develop and refine work processes to improve team productivity and efficiency
• Analyze key performance indicators and generate insights for continuous improvement
• Collaborate closely with the sales department to improve conversion and closing rates
• Meet sales targets and business outcomes

Professional Development

• Analyze sales calls and provide constructive feedback for continuous improvement
• Identify training and development needs and conduct individual and group coaching
• Transfer professional knowledge about company products and the digital publishing industry

Cross Departmental Coordination

• Collaborate with sales representative and management to coordinate goals and strategies
• Work closely with marketing teams to develop effective campaigns and content
• Periodic reporting to management on team performance

 

REQUIREMENTS:

Experience and Education

• At least 3 years of experience managing call center or SDR teams
• Background in SaaS or digital content industry - significant advantage
• Proven experience interacting with U.S.-based customers

Language and Cultural Skills

• Full proficiency in English at native level (speaking, writing, reading)
• Proficiency in Spanish - significant advantage
• Deep understanding of the American market and American business culture
• Ability to bridge cultural gaps between LATAM team and American customers

Management and Technology Skills

• Experience using CRM systems (Salesforce, HubSpot, or similar)
• Proficiency in advanced B2C sales methodologies
• Experience using data analysis and reporting tools
• Understanding of sales automation processes and productivity tools
• Ability to manage a remote team and motivate employees in a hybrid/virtual environment

Personal Skills

• Proven leadership skills and ability to drive teams to success
• Strong results orientation and ability to work towards targets
• Excellent communication skills, including effective listening
• Ability to analyze complex situations and make data-driven decisions
• Positive, energetic approach and high motivation

 

If you are a results-oriented and articulate individual with a knack for managing teams, building relationships and closing deals, and you're eager to contribute to a groundbreaking company in the publishing space, we encourage you to apply for this exciting opportunity!👇