INFORMATION, AUTHORIZATION, &
CONSENT TO PSYCHOSOCIAL EVALUATION
Welcome to ALAN BEHRMAN & ASSOCIATES. We are very pleased that you selected our facility for your psychosocial evaluation, and we are sincerely looking forward to assisting you. This document is designed to inform you about what you can expect from your therapist, policies regarding confidentiality and emergencies, and several other details regarding your psychosocial evaluation here at ALAN BEHRMAN & ASSOCIATES. Although providing this document is part of an ethical obligation to our profession, more importantly, it is part of our commitment to you to keep you fully informed of every part of your experience. Please know that your relationship with your therapist is a collaborative one, and we welcome any questions, comments, or suggestions regarding the course of your psychosocial evaluation at any time.
Theoretical Views & Client Participation
In order for your psychosocial evaluation to be most successful, it is important for you to take an active role. This involves promptly submitting supplementary documents to your therapist, such as a marriage certificate, police reports, personal declarations or affidavits, etc., preferably before your initial interview. These documents are crucial as they substantiate the information you provide, enhancing the credibility of your report. Before your first appointment, you will receive a detailed list of the specific documents required, based on the type of immigration benefit you are seeking.
Your active participation is key during your interviews with your therapist. Unlike other evaluations that aim to demonstrate mental stability, an immigration psychosocial evaluation serves a different purpose. Its objective is to assess your mental health considering any extreme hardship or trauma you have experienced, and to determine if additional emotional harm, trauma, or extreme hardship would occur if you, your spouse, or a relative were required to leave (or were not permitted to return) to the United States. Please avoid any mind-altering substances like alcohol or non-prescription drugs for at least eight hours prior to your interview sessions.
As a client, you are in complete control, and you may end your relationship with your therapist at any time. Please note that you will be charged the appropriate fees in order to fairly compensate the therapist for their time and labor already invested in your evaluation, even if you choose to withdraw from the process. We encourage you to let us know if you feel that transferring to another practice or another therapist is necessary at any time. Our goal is to support you throughout the immigration process, and we are very committed to helping you in whatever way seems to produce maximum benefit. If at any point you are unable to keep your appointments or we don't hear from you for one month, we will need to close your file. However, reopening your case and resuming the evaluation is always an option, but please be advised that additional fees may apply.
Confidentiality & Records
Your communications with your therapist will become part of a clinical record, and it is referred to as Protected Health Information (PHI). Your PHI will be stored electronically with TherapyNotes, a secure storage company that has signed a HIPAA Business Associate Agreement (BAA). The BAA ensures that they will maintain the confidentiality of your PHI in a HIPAA-compatible, secure format using point-to-point, Federally-approved encryption. Your PHI will also be kept on a password-protected computer system in an encrypted file format.
Your immigration attorney referred you for this evaluation to gather relevant information pertaining to your legal immigration case. In order to fulfill our role in assisting you with this matter, any information you provide to your therapist for the purpose of this evaluation will be shared with your attorney and their authorized representatives, including paralegals and assistants who work in the firm. To proceed accordingly, please provide your attorney, paralegal, and or firm’s name, contact details, and consent to this communication exchange between your therapist and your legal team enclosed on the “Release of Information” form. This also includes the electronic delivery of your report.
There are a few other people who may also have access to your PHI. The practice owner, Alan Behrman, may review your case with your therapist in the interest of providing you with the best possible service and evaluation. As a licensed clinician, Alan Behrman is also required to keep all information about clients confidential. Additionally, one of our administrative assistants or our business manager may need to access your chart on occasion for business purposes only. This might be to check for dates of services, ascertain that all the HIPAA-required documentation is located in the chart (occasional audit of charts), or some other absolutely necessary business practice. However, please know this would never include reading your psychosocial evaluation or related clinical information. Additionally, each business associate has signed a HIPAA-enforced confidentiality contract, which spells out how confidential records must be handled.
For quality assurance purposes, the report of your psychosocial evaluation will be reviewed by a ghostwriter and/or your therapist’s supervisor before it is delivered to the designated party you listed on the “Release of Information” form. This review may include examining any supplemental documents you provide to corroborate dates, name spellings, and overall accuracy of the factual data in the report. In some cases, a translation agency may be contracted for services, and they will be present during your interviews to interpret sensitive and confidential information. This may also include translating written communication or documents, in some cases. Rest assured, all individuals involved are bound by strict HIPAA Business Associate Agreements (BAAs) to protect your privacy.
Your therapist will always keep everything you say completely confidential, with the following exceptions: (1) you direct your therapist to tell someone else, and you sign a “Release of Information” form; (2) your therapist determines that you are a danger to yourself or to others; (3) you report information about the abuse of a child, an elderly person, or a disabled individual who may require protection; or (4) your therapist is ordered by a judge to disclose information. In the latter case, your therapist’s license does provide them with the ability to uphold what is legally termed “privileged communication.” Privileged communication is your right as a client to have a confidential relationship with a counselor. If, for some unusual reason, a judge were to order the disclosure of your private information, this order can be appealed. We cannot guarantee that the appeal will be sustained, but we will do everything in our power to keep what you say confidential. Since I practice in more than one state, I will make sure to provide you with any additional information related to confidentiality in the state where you are at the time of services as necessary.
Professional Relationship
Your relationship with your therapist has to be different from most relationships. It may differ in how long it lasts, the objectives, or the topics discussed. It must also be limited to only the relationship of therapist and client. If you and your therapist were to interact in any other ways, you would then have a "dual relationship," which could prove to be harmful to you in the long run and is, therefore, unethical in the mental health profession. Dual relationships can set up conflicts between the therapist's interests and the client’s interests, and then the client’s (your) interests might not be put first. In order to offer all of our clients the best care, your therapist’s judgment needs to be unselfish and purely focused on your needs. This is why your relationship with your therapist must remain professional in nature.
There is a specific dual relationship that we are ethically required to avoid. This is providing therapy, psychotherapy, counseling, or any similar practice while also conducting a psychosocial evaluation or assessment, even after the service has concluded. These are considered mutually exclusive services, and you must hire a therapist specifically for psychotherapy or counseling, which is categorized as "treatment," and not “assessment.”
Please refer to the definitions below for the state of Georgia:
“Assessment” means the use of formal and informal techniques to identify the strengths and weaknesses of individuals, families, and groups, and to develop a plan for intervention (Official Code of Georgia Annotated (O.C.G.A.), Title 43, Chapter 10A, § 43-10A-3(1)).
“Professional counseling” means the application of mental health, psychological, and human development principles in order to facilitate human development and adjustment throughout life; prevent, diagnose, and treat mental, emotional, or behavioral disorders and associated distresses which interfere with mental health; conduct assessments for the purpose of establishing treatment goals and objectives; and plan, implement, and evaluate treatment plans using counseling treatment interventions (Official Code of Georgia Annotated (O.C.G.A.), Title 43, Chapter 10A, § 43-10A-3(10)).
Please refer to the definitions below for the state of North Carolina:
“Assessment” means selecting, administering, scoring, and interpreting instruments designed to assess and individual’s aptitudes, attitudes, abilities, achievements, interests, and personal characteristics, but shall not include the use of projective techniques in the assessment of personality (North Carolina General Assembly, Chapter 90, Article 24, § 90-330(a)(2)).
“Counseling” means assisting individuals or groups, through the counseling relationship, to develop an understanding of personal problems, to define goals, and to plan action reflecting interests, abilities, aptitudes, and needs as these are related to personal-social concerns, educational progress, and occupations and careers (North Carolina General Assembly, Chapter 90, Article 24, § 90-330(a)(3)).
If you are being evaluated in a state other than Georgia or North Carolina, please refer to your state’s definitions of “Assessment” vs “Counseling.”
Our passion is providing you with the best psychosocial evaluation possible. Therefore, by signing this document, you acknowledge that your therapist will be providing a psychosocial evaluation specifically for your immigration case, and not therapy, psychotherapy, counseling, treatment, or other similar service. You also understand that this means your therapist will not participate in any other forensic activities, including but not limited to custody evaluations, depositions, or court proceedings. However, if for some reason we are compelled to testify to a court of law, we will require an upfront retainer of $3,000.00, and our billing rate will be $500.00 per hour, plus you agree to be responsible for the reasonable attorney fees we are charged by our counsel. Additionally, if we receive a valid subpoena or court order to produce documents that we cannot prevent, we will need to charge you reasonable and customary fees based on state and Federal guidelines of $1.00 per page (or the maximum allowed by law) to produce those records. If a summary of your report is accepted instead of the entire set of records, we charge the prorated hourly rate of your therapist for the time to produce this summary. We will also need to charge you the reasonable attorney fees associated with that production, which will take place by and through my counsel’s office to preserve your confidentiality.
Additionally, since therapists are required to keep the identity of their clients confidential, as much as your therapist would like to, for your confidentiality, they will not address you in public unless you speak to them first. Your therapist also must decline any invitation to attend gatherings with your family or friends. Lastly, when your psychosocial evaluation is completed, your therapist will not be able to be a friend to you like your other friends. In sum, it is the duty of your therapist to always maintain a professional role. Please note that these guidelines are not meant to be discourteous in any way; they are strictly for your long-term protection.
Statement Regarding Ethics, Client Welfare & Safety
ALAN BEHRMAN & ASSOCIATES assures you that our services will be rendered in a professional manner consistent with the ethical standards of the American Psychological Association. If at any time you feel that your therapist is not performing in an ethical or professional manner, we ask that you please let your therapist know immediately. If the two of you are unable to resolve your concern, we will provide you with information to contact the professional licensing board that governs the therapist’s profession.
Due to the very nature of immigration evaluations, as much as we would like to guarantee specific results regarding your case, we are unable to do so. Additionally, we are not able to provide any legal advice. However, your therapist, with your participation, will work to achieve the best possible psychosocial evaluation for you.
Please also be aware that, at times, people find that they feel somewhat worse during and after undergoing the evaluation process. This may occur as you begin discussing certain sensitive areas of your life. However, a topic usually isn’t sensitive unless it needs attention. Therefore, it is highly recommended that you follow up with some form of mental health treatment. Once you and your therapist determine your specific needs, they will be able to provide appropriate referrals for therapy or counseling, psychiatric treatment, and/or other relevant resources.
For the safety of all our clients, their accompanying family members and children, and our therapists and staff, ALAN BEHRMAN & ASSOCIATES maintains a zero-tolerance weapons policy. No weapon of any kind is permitted on the premises, including guns, explosives, ammunition, knives, swords, razor blades, pepper spray, garrotes, or anything that could be harmful to yourself or others. ALAN BEHRMAN & ASSOCIATES reserves the right to contact law enforcement officials and/or terminate treatment with any client who violates our weapons policy.
Telemental Health Statement
In our ever-changing technological society, there are several ways we could potentially communicate and/or follow each other electronically. It is of utmost importance to us that we maintain your confidentiality, respect your boundaries, and ascertain that your relationship with your therapist remains professional.
Telemental Health is defined as follows:
“Telemental Health means the mode of delivering services via technology-assisted media, such as but not limited to, a telephone, video, internet, a smartphone, tablet, PC desktop system or other electronic means using appropriate encryption technology for electronic health information. Telemental Health facilitates client self-management and support for clients and includes synchronous interactions and asynchronous store and forward transfers.” (Georgia Code 135-11-.01)
North Carolina recognizes the delivery of mental health services via telehealth, though it may not use the specific term “Telemental Health.” Telehealth services in North Carolina are regulated by the state’s licensing boards and may require adherence to specific standards of practice, including informed consent, documentation, and security.
Telemental Health is a relatively new concept despite the fact that many therapists have been using technology-assisted media for years. Breaches of confidentiality over the past decade have made it evident that Personal Health Information (PHI) as it relates to technology needs an extra level of protection. Additionally, there are several other factors that need to be considered regarding the delivery of Telemental Health services in order to provide you with the highest level of service. Therefore, our therapists have completed specialized training in Telemental Health. We have also developed several policies and protective measures to ensure your PHI remains confidential. These are discussed below.
The Different Forms of Technology-Assisted Media Explained
Telephone via Landline:
It is important for you to know that even landline telephones may not be completely secure and confidential. There is a possibility that someone could overhear or even intercept your conversations with special technology. Individuals who have access to your telephone or your telephone bill may be able to determine who you have talked to, who initiated that call, and how long the conversation lasted. If you have a landline and you provided us with that phone number, we may contact you on this line from our own landline in our office or from a cell phone, typically only for the purpose of setting up an appointment if needed. If this is not an acceptable way to contact you, please let your therapist know.
Cell phones:
In addition to landlines, cell phones may not be completely secure or confidential. There is also a possibility that someone could overhear or intercept your conversations. Be aware that individuals who have access to your cell
phone or your cell phone bill may be able to see who you have talked to, who initiated that call, how long the conversation was, and where each party was located when that call occurred. However, we realize that most people have and utilize a cell phone. We may also use a cell phone to contact you, typically only for the purpose of setting up an appointment if needed. Additionally, your therapist may keep your phone number in their cell phone, but it will be listed by your initials only without descriptors. If this is a problem, please let your therapist know, and your therapist will be glad to discuss other options.
Text Messaging:
Text messaging is not a secure means of communication and may compromise your confidentiality. Furthermore, sometimes people misinterpret the meaning of a text message and/or the emotion behind it. Therefore, we do not utilize texting in this therapy practice, and we will not respond to a text message for your protection. If you happen to send me a text message by accident, you need to know that we are required to keep a copy or summary of all texts as part of your clinical record that address anything related to the evaluation.
Email:
We utilize a secure email platform that is hosted by Hushmail. We have chosen this technology because it is encrypted to the federal standard, HIPAA compatible, and has signed a HIPAA Business Associate Agreement (BAA). The BAA means that the company is willing to attest to HIPAA compliance and assume responsibility for keeping your PHI secure. If we choose to utilize email as part of your psychosocial evaluation, we encourage you to also utilize this kind of software for protection on your end. Otherwise, when you reply to one of your therapist's emails, everything you write in addition to what your therapist has written to you (unless you remove it) will no longer be secure. Our encrypted email service only works to send information and does not govern what happens on your end.
We also strongly suggest that you only communicate through a device that you know is safe and technologically secure (e.g., has a firewall and anti-virus software installed, is password protected, does not access the Internet through a public wireless network, etc.). If you are in a crisis, please do not communicate this to us via email because we may not see it in a timely matter. Instead, please see below under "Emergency Procedures."
If you are in a crisis, please do not communicate this to us via email because we may not see it in a timely matter. Instead, please see below under "Emergency Procedures." Finally, you also need to know that we are required to keep a copy or summary of all emails as part of your record that addresses anything related to your psychosocial evaluation.
Social Media - Facebook, Twitter, LinkedIn, Instagram, Pinterest, Etc.:
It is our policy not to accept "friend" or "connection" requests from any current or former client on any of our therapist's personal social networking sites, such as Facebook, Twitter, Instagram, Pinterest, etc., because it may compromise your confidentiality and blur the boundaries of your relationship.
Video Conferencing (VC):
Video Conferencing is an option for your therapist to conduct remote sessions with you over the Internet, where you may speak to one another as well as see one another on a screen. We utilize Psychology Today. This VC platform is encrypted to the federal standard, HIPAA compatible, and has signed a HIPAA Business Associate Agreement (BAA). The BAA means that Psychology Today is willing to attest to HIPAA compliance and assumes responsibility for keeping your VC interaction secure and confidential. If you and your therapist choose to utilize this technology, your therapist will give you detailed directions regarding how to log in securely. If either of us encounter any technological issues with Psychology Today, other VC platforms that have also signed a BAA like Zoom and Doxy.me can be used as backup. We also ask that you please sign on to the platform at least five minutes prior to your session time to ensure you and your therapist get started promptly. Additionally, you are responsible for initiating the connection with your therapist at the time of your appointment.
We strongly suggest that you only communicate through a computer or device that you know is safe (e.g., has a firewall and anti-virus software installed, is password protected, does not access the Internet through a public wireless network or can turn on a virtual private network, etc.).
Recommendations for Websites or Applications (Apps):
During the course of the psychosocial evaluation, your therapist may recommend that you visit certain websites for pertinent information or self-help. Your therapist may also recommend certain apps that could be of assistance to you and enhance your treatment. Please be aware that websites and apps may have tracking devices that allow automated software or other entities to know that you've visited these sites or applications. They may even utilize your information to attempt to sell you other products. Additionally, anyone who has access to the device you used to visit these sites and/or apps may be able to see that you have been to these sites by viewing the history on your device. Therefore, it is your responsibility to decide if you would like this information as an adjunct to your psychosocial evaluation or if you prefer that your therapist does not make these recommendations. Please let your therapist know by checking (or not checking) the appropriate box at the end of this document.
Electronic Record Storage:
Your communications with us will become part of a clinical record, and it is referred to as Protected Health Information (PHI). Your PHI will be stored electronically with TherapyNotes, a secure storage company that has signed a HIPAA Business Associate Agreement (BAA). The BAA ensures that they will maintain the confidentiality of your PHI in a HIPAA-compatible secure format using point-to-point, Federally-approved encryption. Your PHI will also be kept on a password-protected computer in an encrypted file format.
Electronic Transfer of PHI for Certain Credit Card Transactions:
Your PHI will be securely transferred electronically to TherapyNotes. This billing company has signed a HIPAA Business Associate Agreement (BAA). The BAA ensures that they will maintain the confidentiality of your PHI in a HIPAA compatible secure format using point-to-point, federally approved encryption. Additionally, if your insurance provider is billed, you will generally receive correspondence from your insurance company, my billing company, or both.
Your Responsibilities for Confidentiality & Telemental Health
Please communicate only through devices that you know are secure, as described above. It is also your responsibility to choose a secure location to interact with technology-assisted media and to be aware that family, friends, employers, co-workers, strangers, and hackers could either overhear your communications or have access to the technology that you are interacting with. Additionally, you agree not to record any Telemental Health sessions.
In Case of Technology Failure
During a Telemental Health session, you and your therapist could encounter a technological failure. The most reliable backup plan is to contact one another via telephone. Please make sure you have a phone with you and your therapist has that phone number. Your therapist may also suggest utilizing other videoconference options as backup if preferred.
If you and your therapist get disconnected from a videoconferencing or chat session, end and restart the session. If you are unable to reconnect within ten minutes, please call your therapist.
If you and your therapist are on a phone session and you get disconnected, please call your therapist back or contact your therapist to schedule another appointment. If the issue is due to your therapist's phone service, and the two of you are not able to reconnect, your therapist will not charge you for that session.
Limitations of Telemental Health Services
Telemental Health services may have some limitations. Primarily, there is a risk of misunderstanding one another when communication lacks visual or auditory cues. For example, if video quality is lacking for some reason, your therapist might not see a tear in your eye. Or, if audio quality is lacking, your therapist might not hear the crack in your voice that your therapist could easily pick up if you were in person.
There may also be a disruption to the service (e.g., the phone gets cut off or the video drops). This can be frustrating and interrupt the normal flow of personal interaction.
Please know that your therapist has the utmost respect and positive regard for you and your well-being. Your therapist would never do or say anything intentionally to hurt you, and we strongly encourage you to let your therapist know if something they have done or said has upset you. We invite you to keep communication open with your therapist at all times to reduce any possible harm.
Identification & Passwords for New Clients
During your first session, your therapist will require you to show a valid picture ID and another form of identity verification, such as a credit card in your name. At this time, you will also choose a password, phrase, or number that you will use to identify yourself in all future sessions. This procedure prevents another person from posing as you.
Consent to Telemental Health Services
Please check the Telemental Health services you are NOT authorizing me to utilize for your treatment or administrative purposes. Together, we will ultimately determine which modes of communication are best for you. However, you may change your mind and authorize the use of any of these services at any time during the course of your psychosocial evaluation just by notifying me in writing. If you do not see an item discussed previously in this document listed for you to opt out of, this is because it is a standard feature built-in to the majority of therapy practices, and I will be utilizing that technology unless otherwise negotiated by you (e.g., an encrypted electronic health records platform that includes a portal for communication and scheduling). Again, please Opt-Out of any of the following technology you would NOT like for me to utilize in your evaluation.
Recommendations for Websites or Apps
In summary, technology is constantly changing, and all the above has implications that we may not realize at this time. Feel free to ask questions, and please know that we are open to any feelings or thoughts you have about these and other modalities of communication.
Communication Response Time
Our practice is considered to be an outpatient facility, and we are set up to accommodate individuals who are reasonably safe and resourceful. We do not carry beepers nor are we available at all times. If at any time this does not feel like sufficient support, please inform your therapist, and your therapist can discuss additional resources or refer your case to a therapist or clinic with 24-hour availability. We will return phone calls and/or emails within 24 hours. However, we do not return calls and/or emails on weekends or holidays. If you are having a mental health emergency and need immediate assistance, please follow the instructions below.
In Case of an Emergency
GEORGIA (Atlanta and surrounding areas):
If you have a mental health emergency, we encourage you not to wait for a return call but to do one or more of the following:
- Call Behavioral Health Link/GCAL: 800-715-4225
- Call Emory University Hospital at Wesley Woods: 404-728-6222
- Call Ridgeview Institute: 770-434-4567
- Call Peachford Hospital: 770-454-5589
- Call or text 988 Suicide Prevention & Crisis Line
- Crisis Text Line: Text “Home” to 741741
- Call 911
- Go to the emergency room of your choice
NORTH CAROLINA (triad area):
- Call Hope4NC Helpline: 1-855-587-3463
- Call Atrium Health Wake Forest Baptist MHS at Jonestown Road: 336-716-4551
- Call Novant Health Behavioral Health Center: 336-718-3550
- Call Cone Health Behavioral Health Hospital: 336-832-9700
- Call Guilford County Behavioral Health Center: 336-890-2700
- Call or text 988 Suicide Prevention & Crisis Line
- Crisis Text Line: Text “Home” to 741741
- Call 911
- Go to the emergency room of your choice
National Numbers
- Call or Text 988 Suicide & Crisis Lifeline
- National Alliance on Mental Illness (NAMI) Helpline: 1-800-950-NAMI (6264)
- Substance Abuse and Mental Health Services Administration (SAMHSA)
- National Helpline: 1-800-662-HELP (4357)
- Veterans Crisis Line: Call 1-800-273-8255 and press 1, or text 838255
- Call 911
- Go to the emergency room of your choice
If you and your therapist decide to include Telemental Health as part of your treatment, there are additional procedures that we need to have in place specific to Telemental Health services. These are for your safety in case of an emergency and are as follows:
You understand that if you are having suicidal or homicidal thoughts, experiencing psychotic symptoms, or in a crisis that we cannot solve remotely, we may determine that you need a higher level of care and Telemental Health services are not appropriate.
We require an Emergency Contact Person (ECP) who we may contact on your behalf in a life-threatening emergency only. Please write this person's name and contact information below. Either you or we will verify that your ECP is willing and able to go to your location in the event of an emergency. Additionally, if either you, your ECP, or we determine it necessary, the ECP agrees to take you to a hospital. Your signature at the end of this document indicates that you understand we will only contact this individual in the extreme circumstances stated above.