Order Policies
Lead Time: Orders to be placed at least 1 day before Pickup/Delivery dates. Rush orders only accepted based on availability.
Payment Terms: Full payment is required in advance to confirm order.
ABSOLUTELY NO EXCEPTIONS
Quotes & Invoices: Provided upon request.
Storage: Best consumed within 2-3 days of purchace. Let sit at room temperature for 15 minutes before consuming for best flavor.
Packaging: Packaging may vary slightly based on availability but will always maintain high-quality standards.
Allergens: Items are not allergen free and are made in a kitchen that produces items with dairy, eggs, wheat, soy and nuts. Please alert us of any allergies prior to ordering.
Pickup & Delivery: Free pickup in Cunupia. Nationwide delivery available at an additional fee based on location.
Please note: We may use trusted third-party couriers for delivery. While we take every precaution to ensure your order is securely packaged and handed over on time, we are not responsible for any delays, damage or mishandling that may occur once the order is in the courier's possession.
By choosing delivery, you acknowledge that:
- Delivery times are estimated and may vary due to traffic, weather or other delays
- Refunds or replacements are not typically issued for delays or damage during transit. However, we're always happy to review any concerns on a case-by-case basis and will do our best to assist where possible.
We highly recommend in-person pickup for delicate or time-sensitive orders