An Application Form must be completed as part of the Enrolment Process into any qualification/Course. Please read the information before completing the Application Form. All sections MUST be completed. Your application for enrolment cannot proceed without its completion.

A Language, Literacy and Numeracy Test & Pre-Training Review will be conducted as part of the Application Process. Australian Industry Connect Security Pty Ltd (AICSA) encourages recognition of Prior Learning and recognises qualifications and statement of Attainment issued by other RTOs for credit transfer purposes.

This form is to be completed by the student. The student may ask questions from the concerned staff if need any help in completing this form. As part of the enrolment process, all AICSA - Authorised Delegates will ensure that applicants are aware of the consequences arising from a false, misleading or incomplete declaration, including the possible withdrawal training offer and/or the cancellation of enrolment.

1: Qualification and Short Courses Information
Currently, AICSA is delivering the following qualifications:

Qualification Code	Qualification Title
CPP20218	Certificate II in Security Operations

General information and individual brochures, are available or can be obtained from our Office.

2. Supporting Documentation

Supporting documentation will be required to determine qualification entry requirements and support a Credit transfer/RPL request. Original documents will be returned, but a copy of all documentation will be retained. Once completed, this form and the associated declarations are to be placed in the student's file.

3. Fee Types

We offer only Fees for service courses. Student Fees (if any) will be charged as per our fee statement is subject to change without prior notice.

4. Victorian Student Number (VSN)

Providers must include the standard VSN enrolment question on their enrolment forms and take necessary steps in obtaining a VSN when the student is under 25 years of age and has or is studying in a Victorian school or participating in vocational training.

This information is included on enrolment forms for future reference by the training provider if the VSN team requests additional information about the student to help to ensure that each student is always allocated the same VSN over time and regardless of the education or training provider attended. This is only applicable to domestic students.

5. Unique Student Identifier (USI)

It is a reference number made up of numbers and letters that gives students access to their USI account. A USI will allow an individual's USI account to be linked to the National Vocational Education and Training (VET) Data Collection, allowing individuals to see all of their training results from all providers, including all completed training units and qualifications. The Student Identifiers Act 2014, Standards for NVR Registered Training Organisations (RTO) 2014 and Student Identifiers Regulation 2014 require that the training Organisation: Collect a USI from each student, verify a USI supplied by a student and ensure a student has a valid USI before conferring a qualification or statement of attainment on that student. As of 1 January 2015, students will need to give their USI to each new training Organisation they are enrolling in. This will typically happen at enrolment

6. Surveys:

You may be contacted to participate in a survey conducted by NCVER or a government-endorsed project, audit or review relating to your training. This provides valuable feedback on the delivery of VET programs. Please note you may opt-out of the NCVER survey at the time of being contacted.

7. Consequence of not provide complete information:

Failure to provide your personal information may mean that you can't enrol in VET course of study.

PERSONAL DETAILS (Legal name as per photo ID, which will need to be sighted to verify legal name)

6) CONTACT

LANGUAGE & CULTURAL DIVERSITY

No more questions if you provided your VSN.

From 1 January 2015, we can be prevented from issuing you with a nationally recognised VET qualification or statement of attainment when you complete your program if you do not have a Unique Student Identifier (USI). If you have not yet obtained a USI you can apply for it directly at http://www.usi.gov.au/create-your-USI/ on computer or mobile device or authorised us to apply on your behalf.

We can apply for USIs on your behalf. Please ask for USI application form if you want us to apply on your behalf. You need to complete the form and provide copies of ID’s (if not provided previously).

Please note that the Student Identifiers Act 2014 (s.11) requires RTOs to destroy personal information collected from individuals solely for the purpose of applying for a USI on their behalf as soon as practicable after the application has been made or the information is no longer needed for that purpose. We will securely destroy the form after your USI is issued.

TERMS & CONDITIONS OF ENROLMENT

Enrolment & Selection (5.3)

1. The student is responsible for notifying AICSA if they have a medical condition or disability or require assistance in their training.
2. A deposit must accompany enrolment to secure a placement within a course; this fee is also the Administration Fee.
3. It is the student’s responsibility to note the date, time and location of the course as advertised.
4. Courses with low enrolments may be cancelled, every effort will be made to contact students, please ensure your contact details are correct.
5. Requests from the student to transfer or credit their course placement due to changed personal circumstances will be considered and every effort will be made to ensure a placement into an alternative course.
6. If you are unable to complete your course, due to changed personal circumstances, the RTO will make every effort to ensure you are placed into an alternative pre-scheduled course.
7. Students can only join after course commencement date if they meet all prerequisites. Full course fees are still payable for late enrolments.
8. The RTO reserves the right to decline admission to a course, terminate a student's enrolment in a class or change a Trainer/Assessor at any time without notice.
9. Students participate in courses involving physical activity; field trips, practical demonstrations etc. and do so at their own risk.

 

Course Fees, Payments and Refunds (5.3)

1. Please refer to the course flyer for information on course fees, including any required deposit; administration fees; materials fees and any other charges (if applicable).
2. In line with the RTO’s Fee Protection Policy the RTO will not collect more than $1,500 prior to course commencement.
3. Certificates and Statements of Attainment are issued to students who are assessed as competent in the units completed. The cost of the certificates is included in the course fees.
4. Refunds may be made in the following circumstances:
   
   1. Participants have overpaid the administration charge
   2. Participants enrolled in training that has been terminated by the RTO
   3. Participant advises the RTO prior to course commencement that they are
   4. withdrawing from the course
   5. If the participant withdraws from a course or program, prior to course commencement, due to illness or extreme hardship as determined by the RTO
   6. In the event that the RTO fails to provide the agreed services
5. A deposit of no more than $1,500 is required prior to course commencement; this deposit is to confirm a place in the course. Please refer to the Course Flyer for the deposit amount required.
6. An administration fee of $50 is required to be paid prior to course commencement which is included within the deposit fee, but may be entitled to a refund of the remaining deposit. If the student withdraws from the course prior to course commencement, they will forfeit this administration fee. If the total course fee is less than $150, then the total of the course is to be paid prior to course commencement to secure a place within the course.
7. No refunds will be issued once the student has commenced the course
8. Students are responsible for the safe storage of their Certificates and Statements of Attainment. If a student requires a reissue of their Certificate or Statement of Attainment, a certificate re-issue fee of $80 will be charged.
9. If a student is deemed not yet competent on completion of training, they will be offered an opportunity to be reassessed. If a student is deemed not yet competent a second time, they will be given another opportunity for reassessment.
10. A reassessment fee may be applicable.
11. If a student is deemed competent in some but not all the units of competencies required, a Statement of Attainment will be issued and the student will be given a six month period to undertake reassessment if required.
12. The RTO is responsible for the issuance of AQF certification documentation (5.2).

Fee Protection (7.3)

AICSA requires a minimum deposit, which will not exceed $1,500 per individual student, prior to course commencement. If the full course fees are less than $1,500, the full fees may be required to be paid prior to course commencement. Please refer to the course flyer for an outline of all course fees.

Following course commencement, full fees will be required to be paid by either a payment plan (if remaining fees are more than $1500), or in full (if the remaining fees are below $1500) for training and other services yet to be delivered.

Changes to Agreed Services (5.4)

Where there are any changes to the agreed services that will affect the learner, including in the event of AICSA closing down, the RTO will advise the learner as soon as practicable. This includes changes to any new third party arrangements or a change of ownership or any changes to existing third party arrangements.

Consumer Guarantee (5.3)

AICSA guarantees that the services provided by the RTO will be:

• provided with due care and skill
• fit for any specified purpose (express or implied)
• provided within a reasonable time (when no timeframe is set for the training).

Cooling Off Period (5.3)

AICSA protects the rights of the learner including but limited to the Statutory requirements for cooling-off periods. Students are eligible to cancel their enrolment by placing a formal notice of cancellation in writing to the RTO Manager (a letter or email is acceptable) within 10 business days of enrolment, unless the student has already commenced the training. Please refer to the Refund policy for process on acquiring a refund.

Complaints and Appeals (6.1)

If a student is experiencing any difficulties, they are encouraged to discuss their concerns with Senior Management. AICSA administrative staff will make themselves available at a mutually convenient time if a student wishes to seek assistance.

If a Staff member or Student wishes to make a formal complaint they are required to complete a Complaints and Appeals Form, which is included in the Student Handbook. Once the form has been completed, the form should be submitted to the RTO for actioning.

Please refer to the Student Handbook for more details on the complaints and appeals process.

Credit Transfer (3.5)

The RTO recognises the Australian Qualifications Framework and Vocational Education and Training (VET) qualifications and VET statements of attainment issued by any other Registered Training Organisation.

Credit Transfer will be awarded for all units of competencies that directly align with units from the qualification the student has enrolled. Evidence of competences achieved must be supplied for recognition to be processed (ie presentation of original certificate or transcript).

Please refer to the Student Handbook or contact the office for the procedure on how to apply for a Credit Transfer.

Language, Literacy and Numeracy (LLN) (1.7)

LLN support is available to provide students with advice and support services in the provision of language, literacy and numeracy assessment services. Students needing assistance with their learning is to be identified upon enrolment. Trainers and staff within the RTO can provide students with support to assist the student throughout the learning process.

Language, Literacy and Numeracy skills are generally included and identified in Training Packages and accredited course programs. In identifying language, literacy and numeracy requirements, students’ are required to have basic skills in:

• Count, check and record accurately

• Read and interpret

• Estimate, calculate and measure

All students are required to undertake an LLN Assessment.

Support Services (1.7)

AICSA caters to diverse client learning needs and aims to identify and respond to the learning needs of all clients. Clients are encouraged to express their views about their learning needs at all stages of their learning experience from the initial enrolment and induction stage to course completion, through their trainer or RTO staff.

AICSA is committed to providing clients requiring additional support, advice or assistance while training. Please see the Student Handbook on the types of support provided by the RTO.

To achieve this and to ensure the quality delivery of training and education, the RTO provides client vocational counselling to improve and extend training outcomes. Students are advised to make an appointment with their trainer in the first instance, if required the student can then schedule an appointment with the RTO for further counselling and/or assistance.

Legislative and Regulatory Requirements (8.5)

All students will undergo an induction with the RTO, which will include the student’s rights and responsibilities against the relevant Commonwealth, State or Territory legislation and regulatory requirements. Students are issued with a Student Handbook, which also includes the Student’s rights and responsibilities that will affect their participation in vocational education and training.

The student acknowledges that they must observe AICSA’s policies and procedures, according to State and Federal Government legislative and regulatory requirements, as set out in the Student Handbook.

Student enrolment privacy notice

Under Victorian and federal privacy legislation, students must be provided with a privacy notice informing them about the ways their personal information will be collected and handled when they enrol for VET.

As part of this process, the following Victorian Government VET Student Enrolment Privacy Notice has been prepared for your use. It must be incorporated into your enrolment forms for all students commencing or re-enrolling from 2011. It should be customised to include your training provider contact details, as relevant.

At the same time, you will need to insert your own Student Enrolment Privacy Notice, describing how your training organisation collects and handles student data following enrolment. As necessary, this should include any relevant privacy notifications relating to Commonwealth initiatives and/or federal privacy requirements (e.g. Commonwealth VET Student Loans formally Commonwealth VET Fee Help or the Unique Student Identifiers scheme). You will also need to meet the privacy statement requirements of the NCVER data collection as outlined on the Department of Education, Skills and Employment website. Preferably, privacy notice information should be presented to students in a coordinated way.

Where electronic enrolment forms are provided, appropriate electronic confirmation should be obtained from each student to ensure that the student details provided are correct and that the student has acknowledged the Victorian Government VET Student Enrolment Privacy Notice.

NCVER Privacy note:

Why we collect your personal information

As a registered training organisation (RTO), we collect your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us.

How we use your personal information

We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO.

How we disclose your personal information

We are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act)) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector.

We are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.

How NCVER and other bodies handle your personal information

NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act. Your personal information may be used and disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET; facilitation of statistics and research relating to education, including surveys and data linkage; and understanding the VET market.

NCVER is authorised to disclose information to the Australian Government Department of Employment and Workplace Relations (DEWR), Commonwealth authorities, state and territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:

• administration of VET, including program administration, regulation, monitoring and evaluation

• facilitation of statistics and research relating to education, including surveys and data linkage

• understanding how the VET market operates, for policy, workforce planning and consumer information.

NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER’s behalf.

NCVER does not intend to disclose your personal information to any overseas recipients.

For more information about how NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy.

If you would like to seek access to or correct your information, in the first instance, please contact your RTO using the contact details listed below.

DEWR is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how DEWR will handle your personal information, please refer to the DEWR VET Privacy Notice at https://www.dewr.gov.au/national-vet-data/vet-privacy-notice.

Surveys

You may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor or another authorised agency. Please note you may opt out of the survey at the time of being contacted.

Contact information

At any time, you may contact AICSA to:

• request access to your personal information

• correct your personal information

• make a complaint about how your personal information has been handled

• ask a question about this Privacy Notice