Test Request Form

Test Request Form

Use the form below to schedule a convenient time for us to test your alarm system and confirm all signals are reaching the monitoring station.
IMPORTANT: Before Submitting Your Test Request Form!

Please ensure your OSI Smart Alarm System Gen 2 (4G) is fully installed and powered on, and that all motion and contact sensors are properly set up and functioning. Live monitoring tests can only be performed once your system is completely operational. If you're experiencing setup issues or your sensors aren't working yet, please create a support ticket and our team will assist you.
Customer Information
Full Name*

First NameLast Name
Contact Number*
Please enter a valid phone number.
Email Address*
example@example.com
Installation Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Alarm Panel Setup Confirmation
Alarm Account Number*
Alarm Panel: Select Settings>>SIA>>Account (4 digits) Your account starts with ‘21’, but you’ll only see the last 4 digits on your panel.
Have you inserted your SIM Card into your OSI Alarm Panel?*

YesNo
Can you see White Cellular Bars (not grey) near the top right of your OSI Alarm Panel?*

YesNo
Select your preferred testing method*

Schedule a test session with an agent (fill out section below)Complete the test yourself (fill out section below)
Schedule a test session with an agent

Fill out this section if you only wish too schedule a test session at a specific day/time with an agent
What date and time work best for you?
Any other specific date and time, if the above selection is not suitable.

MonthDayYear
Date
Hour MinutesAM/PM Option
Complete the test yourself

Fill out this section if you wish to do the test yourself on your own time
Don’t have time to schedule a live session with a monitoring agent? No problem—you can complete the system test on your own by following our Self-Test for Monitoring instructions. It’s quick, flexible, and works on your schedule. Once done, just fill out the Date of Test, Test Time Start and Test Time End so we can confirm all signals were received!
Date of Self Test
Self Test Time Start (approx)
Self Test Time End (approx)
Add a Note (optional)
Should be Empty:

Test Request Form

Customer Information

Alarm Panel Setup Confirmation

Schedule a test session with an agent

Complete the test yourself