This award celebrates an individual or organisation who delivers exceptional professional services. It recognises those who demonstrate a commitment to exemplary service, responsiveness, and continuous improvement-hallmarks of customer-focussed excellence.
Open to individuals and organisations who are committed to delivering exceptional professional services to any aspect of the forest or wood industry, who can:
- Demonstrate a consistent track record of providing high quality, reliable and professional services.
- Show a proactive approach to understanding and meeting clients needs, including timely communications, flexibility and effective problem solving.
- Exhibit a strong commitment to health, safety and wellbeing, environmental stewardship, and continuous improvement.
- Possess strong technical expertise and continually invests in training and professional development to ensure service excellence.
- Has established and maintained effective systems, processes, or technologies that enhance the customer experience, such as feedback mechanisms, safety protocols, or streamlined service delivery models.