Complaint or Feedback Submission
Please complete the form below to lodge a formal complaint or provide feedback. Your submission will be treated confidentially and handled in accordance with our Complaints and Appeals Policy.
Contact Information
Please select the type of submission
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Feedback
Formal Complaint
Please select the relevant sector to your enquiry
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Early Childhood Education and Care
Aged and Disability Care
Please select the description that best applies to you
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Please Select
I am a current learner
I am a former learner
Parent/Guardian of learner
Employer
Industry Representative
Other
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Please select the relevant category of your Feedback submission
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Website
Marketing Materials
Student Handbook
Policies
Enrolment Process
Training Services
Assessment Services
Language, Literacy and Numeracy (LLN) Support
Course content
Learning Management System (LMS)
Please select the relevant category of your Formal Complaint submission
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Please Select
Enrolment Process
Fee and Refund
Training Services
Assessment Services
Language, Literacy and Numeracy (LLN) Support
Practical Placement Services
Certificates and Statement of Attainments
Bullying, Harassment, or Discrimination
Privacy and Confidentiality
Deferrals and Cancellations
Full Name
*
First Name
Last Name
Phone Number
*
Please enter a valid phone number.
Format: (00) 00-000-000.
Email
*
example@example.com
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Submission Details
Please Describe Your Complaint or Feedback
*
0/500
Have you already spoken with the person or team involved?
*
Yes
No
Please describe the resolution do you hope to achieve?
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Please include any relevant supporting documentation or details related to your submission
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