Payment of Fees
The non-refundable deposit must be paid prior to commencement. On commencement, course fees must be paid in advance, with monthly payments due on the 1st of each month. All fees must be paid in Australian currency. No course fees are collected by agents on behalf of Barber Temple. All course fees are to be paid directly to Barber Temple. No responsibility is taken for any funds paid directly to an agent or broker acting on a student’s behalf
Refund and Cancellation Policy
Refunds for course fees will be paid under the following conditions:
- The student is required to provide written notice of cancellation, including the date of their final attendance.
- The refundable amount will be calculated based on the date of last date of attendance, and applied against any payments made in advance.
- The refund will be paid within 14 days of notification.
NOTE: In the unlikely event that Barber Temple is unable to deliver your course in full, namely if the course does not start on the agreed commencement date or the course ceases to be provided at any time after it starts but before it is completed or the course is not provided in full to the student because a sanction has been imposed on the registered provider, the student will be offered a refund of all the course money paid to date. The refund will be paid within 2 weeks of the day on which the course ceases being provided. The refund will be made directly to the person who has entered into the contract or their nominee. If a refund is to be paid to a nominee of the person who entered into the contract a written request by the student who has entered into the contract is required.
Pause or Suspension of Attendance
Any pause or temporary suspension of attendance will incur a $150 re-commencement fee. The student will be required to re-commence attendance with the next available student intake.
Extension of Course
The typical course duration is between 8 and 12 months, however this is subject to attendance and progression / competence. If it is deemed by our educators that a student is unlikely to complete the course within the typical timeframe, the student will be advised a minimum of 4 weeks prior to completion, at which time a new nominal completion date will be agreed upon. If the new nominal completion date is more than 4 weeks past the original date, the student will be charged an additional tuition fee of $250 per week (2 days) or $375 per week (4 days) for each additional week of attendance.
General Attendance Requirements
Medical certificates may be requested for 2 or more consecutive days off. The course duration allows for 3 weeks holidays at Christmas and an additional 12 days for sickness / holidays. The duration of the course will need to be extended if the allowable time off is exceeded. This additional time will be required to be made up at the expense of the student (refer Extension of Course).
Tool Kit
A full tool-kit is included in the course fee. This includes all tools and equipment required to undertake the course. Note that an additional mannequin head may be required to be purchased for a fee ($100). Each student is responsible for their own tools, and must bring their tool kit when attending Barber Temple.
Cancellation of Study
If a student agreement is terminated by Barber Temple for any reason (including but not limited to repeated non-attendance, behavioral issues, or non-payment of fees), the refund policy outlined above will apply.
Consumer Protection Laws
This agreement and the availability of complaints and appeals processes does not remove the right of the student to act under Australia’s consumer protection laws or any other legal remedy.
Non-Poaching / Solicitation of Clients
All Barber Temple students agree to not directly or indirectly, solicit or attempt to solicit any Barbershop customers who attend the Barber Temple Academy/Barbershop for hair services. Students also agree to not access any confidential client information or contact details on the Barber Temple customer database. Students agree not to contact Barber Temple customers by way of email, phone, text, Instagram/ Facebook or face-to-face in an attempt to solicit them as prospective clients for their own purposes.