Welcome

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Welcome

Thank you for taking a few minutes to help Zippy Press serveyou better! This short survey is designed to understand your experience withour services and identify how we can improve or tailor our offerings to yourbrand-building needs. Your feedback will directly inform our next phase ofinnovation and growth.

23Questions

1
Which city is your company based in?* This field is required.
Gauteng
Durban
Cape Town
Other
2
Which department best describes your role?
Procurement
Marketing
Business Owner/Executive
Other
3
Have you Previously worked with Zippy Press
YESNO
4
Which of our services have you used?Select all that apply
Printing (e.g., business cards, flyers, booklets)
Gifting (e.g., pens, bags, umbrellas)
Clothing (e.g., t-shirts, workwear)
Labels (e.g., self-adhesive, thermal)
Calendars & Diaries
Signage (e.g., pull-up banners, vehicle signage)
Design services
Other
5
How would you rate the overall service quality of Zippy Press?1=Very Poor, 5=Excellent
6
How satisfied are you with our turnaround time?1=Very Poor, 5=Excellent
7
How well do we communicate and keep you updated on your orders?1=Very Poor, 5=Excellent
8
Would you recommend Zippy Press to others?
YESNO
9
If you answered 'No' to the previous question, please tell us what would change your mind
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Ok
Ok
10
Which area(s) do you feel we could improve in?Choose up to 3
Customer communication
Turnaround time
Product variety
Pricing
Quality control
Delivery service
Branding/design consultation
11
Which of the following services are most valuable to your business right now?Rank from Most to Least Needed
12
How do you currently source branding/printing services?
In-House
Single Supplier
Multiple suppliers
Still Exploring
13
What is your typical annual budget for branding and promotional material?
Please Select
Please Select
Less than R10,000
R10,000 – R50,000
R50,001 – R150,000
Over R150,000
Not sure / varies too much
14
Which of the following are most important when selecting a branding partner?Select your top 3
Price
Product Range
Turnaround Time
Customer Service
Customization Options
Location
BEE Status
15
How important is sustainability or eco-friendly printing in your selection of a supplier?1=Not Important, 5=Very Important
16
Are you interested in receiving trend insights or marketing ideas from Zippy Press?
YESNO
17
If Yes, display: Which format would you prefer?
Email Newsletter
Whatsapp Updates
Social Media Posts
18
What new product or service would you like Zippy Press to offer?
19
What’s one word that comes to mind when you think of Zippy Press?
20
If you could describe your ideal supplier in one sentence, what would it be?
21
Would you be open to a follow-up call or email for further feedback?
YESNO
22
Kindly provide us with your informationDisclaimer: Your information remains private and secure
Name
Please enter your phone
Please enter your email
23
Any additional thoughts or suggestions?
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Small
Ok
Ok
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