What is your gender?
*
Male
Female
Please select your age group
*
18 +
40+
50+
Please select your occupation
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Director/ Executive
Professional
Business Man/Woman
Student
Retired
Other
Please indicate which reasons resonate with you when you pick an airline
*
Rows
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The departure/arrival time are favorable
Competitive Pricing
Inflight service
Safety
Route Selection
Please rate how long it took you:
*
Rows
0-10 mins
11-20 mins
20-30 mins
30 mins or more
To book a flight on our website
To book a flight at the ticket counter
To check-in
To board the aircraft
To disembark on landing
To collect your luggage at destination airport
How would you rate us on these
*
Rows
⭐1
⭐2
⭐3
⭐4
⭐5
The check-in staff was helpful and friendly
The flight attendants were helpful and friendly
Baggage was delivered clean and safe
Pilot’s communication with passengers
Quality of food and drinks
Cleanliness on the plane
How often do you fly with our airline?
*
Always
Most of the time
About half the time
Once in a while
First time
How can we serve you better?
*
Please rate our overall Customer Service (this includes from the first point to the last) 5 being Excellent *
*
Worst
1
2
3
4
Excellent
5
1 is Worst, 5 is Excellent
PNR No:(optional and stand a chance of winning a free ticket)
On a scale of 0-10, how likely are you to recommend United Nigeria Airlines to a friend or colleague?
*
Worst
1
2
3
4
5
6
7
8
9
Best
10
1 is Worst, 10 is Best
Please verify that you are human
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