Student Exit Survey

Thank you for choosing to undertake your course with UK English College. Congratulations on completing your course!

As part of UK English College’s quality assurance process, we conduct surveys of students at the end of their courses. This ensures that we regularly receive student feedback that can be used to gauge our performance and form the base of our continuous improvement processes.

Date (dd/mm/yyyy)*

DayMonthYear

Qualification*

(As on current records)

Name

Contact details

1. Thinking in general about your course and the education you received from UK English College, how would you rate your experience overall?

2. The things I most valued about the course were

3. a) The things I least valued about the course were

b) Please explain why you felt these to be the least valuable aspects of the course. Please provide any suggestions you may have to improve or enhance these areas.

4.

Please read the statements below and click on the most appropriate response:

Indicate on a scale of 1 to 5, with 1 being “Strongly Disagree” and 5 being “Strongly Agree” your opinion on the following statements:

1) Strongly Disagree 2) Disagree 3) Neutral/Not Sure 4) Agree 5) Strongly Agree

Rows	1	2	3	4	5
a) I received all the information I needed to make an informed decision about my enrolment in the course.
b) Before enrolment, I received accurate information that gave me a clear idea of what to expect from the course and what opportunities it would provide.
c) The enrolment process was efficient and timely.
d) The teaching was stimulating and engaging.
e) I learned a lot during my course.
f) The assessments provided me with optimal opportunities to achieve the learning outcomes.
g) The assessment tasks were sufficiently challenging.
h) The way the course was delivered met my needs and was appropriate for the course.
i) The way the course is delivered provides me with optimal opportunities to achieve the learning outcomes.
j) The teachers had good knowledge of the topics they were teaching.
k) The teachers were appropriately supportive and provided me with appropriate opportunities to learn.
l) My individual needs were addressed.
m) I was able to, or feel that I would have been able to, access additional support services if required
n) The range of services and support provided by UK English College met my needs and expectations.
o) I was treated fairly by all staff of UK English College during my course.
p) The level of customer service provided by UK English College during the course met my expectations.
q) I would recommend UK English College and/or the course to others.
r) I am considering in enrolling in another course with UK English College.

5. If you rated any answers to any of Question 4 (above) with a score of 3 or less, please provide explanations if possible. This may include suggestions for improving the area etc.

6. Do you have any further comments or suggestions in regards to our services, the course or your overall experience?

Thank you for providing your valuable feedback.

Student Exit Survey

The following information is optional