UK English College will advise you of the outcome of your application within 10 working days of receipt of your completed application. If your deferral is approved, further information about the status of your Confirmation of Enrolment and student visa will be sent to you.
Please note the following additional conditions and requirements if you are requesting a transfer to another Australian Registered Provider prior to having completed six months of your principal course at UK English College (‘the restriction period’):
In addition to submitting this completed Application for Withdrawal Form, you must provide a valid enrolment offer from another registered provider (often called a ‘Letter of Offer’).
UK English College will grant your transfer request if the transfer is assessed to be in your best interests, including but not limited to where UK English College has assessed that:
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You will be reported because you are unable to achieve satisfactory course progress at the level they are studying, even after engaging UK English College’s intervention strategy to assist you in accordance with Standard 8 (Overseas student visa requirements)
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There is evidence of compassionate or compelling circumstances. Compassionate or compelling circumstances are generally those beyond the control of the student and which have an impact upon the student’s course progress or wellbeing. These could include, but are not limited to:
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Serious illness or injury, where a medical certificate states that the student was unable to attend classes
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Bereavement of close family members, such as parents or grandparents (a death certificate should be provided where possible)
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Major political upheaval or natural disaster in the home country requiring emergency travel, and this has had an impact on the student’s studies
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A traumatic experience that has had an impact on the student, such as involvement in or witnessing of a serious accident, or witnessing or being the victim of a serious crime (these cases should be supported by police or psychologists’ reports)
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Where UK English College is unable to offer a pre-requisite unit
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Where the student is unable to begin studying on the course commencement date due to delay in receiving a student visa
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UK English College is failing to deliver the course as outlined in the written agreement
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There is evidence that your reasonable expectations about their current course are not being met
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There is evidence that you were misled by UK English College or an education or migration agent regarding UK English College or its course, and the course is therefore unsuitable to their needs and/or study objectives
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An appeal (internal or external) or another matter results in a decision or recommendation to release you
If none of the above conditions is met, UK English College considers this to be reasonable grounds to refuse your transfer request.
UK English College will assess your request and notify you of the decision in writing using the Notice of Withdrawal Decision within 10 working days of receipt of both your completed Application for Withdrawal Form and your new Letter of Offer.
If UK English College refuses your request, you may lodge an appeal of this decision with 20 working days of the date of the Notice of Withdrawal Decision in accordance with UK English College’s Complaints and Appeals Policy and Procedures. You may also submit a new Application for Withdrawal once you are outside of the restriction period. A refusal of a transfer request within the restriction period will have no effect on your ability to withdraw from your course at UK English College once you are outside of the restriction period.